Tom W.
Delivers quality goods but slow to process order, No reply to emails.
Easy online store experience and an immediate response email confirming order 14th September and that I would be updated with tracking number once order was shipped. Then absolutely no contact for two weeks or any reply to my numerous emails requesting information on the order status. I received an email 01st October with tracking details being shipped with FedEx, my order arrived on 07th October. The order was packaged very well, was as described, a quality product and correct weight. Looking at the packing slip although I purchased 14/09/25 the order was not processed until 29/09/25. So all in all, Medikonda was very slow to process my order and did not reply to my emails. However at the end of the day I received a good quality product at a reasonable price. Yes I would use again as they are a genuine seller and deliver the goods.
Response from medikonda.comJul 20, 2026
Thank you for your review! We are glad to hear that you were pleased with the quality, accuracy, and packaging of your order! That said, we apologize for the delay in processing your order and for missing your emails. Communication is something we take seriously, We have improved a lot in terms of fast shipping and immediate responses. Thank you for your patience and for trusting Medikonda. We look forward to serving you better on your next order!