Medigap.comReviews of medigap.com

DaShawn was very helpful

Medigap and Aetna made an error in entering my routing number. The system then refused the correction. After thirty minutes on the phone I was promised a call from another department to help overcome the problem. Instead I received a letter moving me to quarterly billing but it did give me the opportunity to respond and correct the problem by filling out the form and attaching a voided check. I did and it is on the way back to you via snail mail as requested. I called earlier and was told the 08 28 draft had been received by Aetna. Only later I noticed that it had not shown up on my account did I contact the bank and the bank manager told me the draft was rejected because the agent or Aetna missed a number. Aetna then acted like their error was my fault and my bank account did not exist. News to me and the bank I can only imagine what a claim will be like and that is a nightmare pending. I am not interested in making a change to another carrier. I want you as the agent for this carrier to do your job and fix the problem. The carrier has subsequently sent me a snail mail inviting a response with a canceled and voided check. I returned it by snail mail Monday of thsi week.

I have not use my medigap insurance. I can’t say anything yet

I am on a fixed low income. I have been with Anthem since before my husband and I moved to Bardstown, Ky. When I moved back to E'town, I had lost my card and asked for a new one. This was in 2017 and Anthem says I have been a customer since 2018. I keep getting calls that say there is new plans and when I check on it, there are no new plans. I plan to look into other plans in October.

Great agent and most helpful. All questions answered and agent seemed to have my best interest at heart. Assisted me in comparing the options with several different plans and no pressure to chose the option best for me and my medical situation.

Agent was well-informed and gave a good overview about options.

I took Humana for Medigap supplement but I am not happy that I have high deductibles for doctor and hospital. This is digging into the pockets of seniors who were to be protected by Pres. Trump. He stated during his first try at the presidency, "You can purchase cross country for health insurance so you can get the best price. There should be competition in purchasing health insurance." That promise was never kept. As seniors, we have to purchase within our state and we have many deductibles and co pays that go up each year. Last year, Medicare had a $144 deductible. This year Medicare has a $188 deductible. We have co pays when we go to doctors. I am very unhappy with co pays and deductibles. Seniors are no longer working. Deductibles and copays for doctor, hospital and pharmaceutical should be eliminated now. Promises made, promises kept. Not true for seniors by our president.

I called you , not knowing much about what I needed. All of my options were explained and I was able to make an informed decision about my future medical insurance with medigap. Thank you for your patience and time.