Medical MegaReviews of medicalmega.com

I bought the same soap that I bought from you from another company in 2020 that has an expiration date of 04/22, but yours is only good till June 2022. How am I going to use 4 bottles in 7 months? I told you in earlier emails that I had 6 months left to expiry, yet you made me go through motions of taking multiple pictures and sending email after email just to tell me what you were going to do anyway which is not help me. That’s heavy-handed and short-sighted. I feel ripped off by Medical Mega. You just lost a customer and gained a bad review. Makes you think who’s responsible for your customer service dept. and losing customers. #LoseLose

I placed my order and it took nearly 2 full weeks to receive it. The shipping charge was more than $8 on a $20 order. If Medical Mega had utilized the USPS Priority Nail Small Box shipping, it would have been 25% cheaper and arrived in 4 business days. I will not be placing any additional orders with this company.

Nunca recibí mi medicamento, llevo 10 días llamando a su número y nadie me contesta, he dejado mensajes de voz y nadie de ha comunicado conmigo, pésimo servicio

Ordered Box of 50 Skin-Prep wipes. 50% of the packets were empty with no wipe!

Everything was excellent. Delivery was on time. Product was what we needed. Thank you.

The shipping date the office said was the fifth still haven’t received anything. I’ve tried to call several times it says closed due to the holiday. There’s no holiday

I placed an order. The next day it shipped. The day after hurricane hit. 2 weeks later I still haven’t received my order - tracking shows it’s still in Newark. They offered to send a smaller size and I got it in 3 days. I cancelled my first order but don’t think I should have to pay for the smaller “comped” order. Why didn’t they just reorder the big package and send it out after I called? I understand the tragedy of Ida but … follow up was lacking. They were going to send me an email yesterday but I never received it. Very disappointed with their customer service.

The reason for the one star rating was because the ileostomy product that we ordered did not stay on his body. He use three wafers and two days. And that’s too expensive to have to do that. Disappointed!