Meals of Steel LLCReviews of mealsofsteel.com

Response from Meals of Steel LLCJan 18, 2025

Dear Mr. Scott Kruger, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by our delivery zone limitation. While we do rely on a third-party delivery service, we understand that our system should have better communicated the shipping restrictions upfront. As a small business, we strive to continuously improve and provide the best possible experience for our customers. Your input highlights an area we can work on, and we will review our online setup to minimize similar frustrations in the future. We genuinely regret that we couldn’t serve you this time and hope you’ll consider giving us another chance in the future. Best regards, Michael Founder, Meals of Steel

Response from Meals of Steel LLCJul 12, 2024

Dear Rory, Thank you for sharing your feedback. We understand your frustration and want to provide some clarity on our policies. Our 75% off promotion is intended to reward loyal customers who support our small business through our auto-reorder service. By canceling your subscription immediately after placing an order, it undermines the spirit of the promotion and impacts our ability to sustain our operations and offer such significant discounts. As a small business, we rely heavily on the support and integrity of our customers. The decision to cancel orders under these circumstances is a necessary measure to ensure we can continue providing quality meals and services. It is not about a lack of business acumen but about maintaining a fair and viable business model. We hope you understand the importance of these measures and reconsider your actions in the future. If you have any further questions or need assistance, please feel free to reach out. Best regards, Meals of Steel

Response from Meals of Steel LLCAug 18, 2021

Hello 👋 We're so sorry to hear about your recent experience with our website. You can log in to your account by clicking the log in button on the header of our site. Currently, you do not have to be logged in to view our weekly menu options. You can view all of the current week's menu by clicking the "order now" option in the header (desktop), or from our hamburger menu on mobile. We are currently working on our website to create a more robust user experience. Feel free to reach out to us at anytime, we'd be happy to make this situation right in any way we can. Mike Meals of Steel