Leslie De L.
I really liked the quality/taste of the…
I really liked the quality/taste of the food. I just didn't like the fact that if a meal is not available, they automatically chose a meal for you at random. There is however an option to not substitute without authorization. I did not know about this feature till I talked to customer service member Sabrina (which was very nice btw). Overall, it was a good week so far. Thinking of weather I should continue or not.
Response from Meal Prep SundayFeb 2, 2026
Thank you for sharing your experience — we’re really glad to hear you enjoyed the quality and taste of the meals. We appreciate you calling out the substitution experience as well. You’re absolutely right that customers can opt out of substitutions, and we apologize that this wasn’t made clearer upfront. Huge thanks to Sabrina for stepping in and helping clarify — we’ll be sure to pass that along. Your feedback helps us improve how we communicate these options, and we truly appreciate you giving us a try. If you have any questions or need help customizing your future orders, our team is always happy to assist. - Meal Prep Sunday Team




