DIANA MILENA ACERO C.
Easy
Easy, quick and accurate, kind service and knowledgeable doctors
Response from MDLIVEApr 24, 2021
Thanks for the review, Diana! We're glad we were able to help you, and we look forward to helping you again in the future.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 755 reviews with 4 stars · Clear filters
DIANA MILENA ACERO C.
Easy, quick and accurate, kind service and knowledgeable doctors
Response from MDLIVEApr 24, 2021
Thanks for the review, Diana! We're glad we were able to help you, and we look forward to helping you again in the future.
MARCIE W.
It was quick easy and straight to the point on what steps I needed to take in regards to my injury. Doctor was very pleasant
Response from MDLIVEApr 16, 2021
Thanks for the feedback, Marcie! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
Michael P.
Bit of a glitch getting connected - ended up with an audio visit, which was ultimately fine. Being able to upload pictures of my concern without having to incur the expense and hassle of transportation to a clinic just makes so much sense, so I'm a big fan of the technology. Beyond that the Doctor was great - formal and to the point where he was required to be, but friendly and reassuring as he described my condition. Very Grateful
Response from MDLIVEApr 16, 2021
Thanks for the feedback, Michael! We're glad we were able to help you in a time of need, and we look forward to helping you again in the future.
DARLAJEAN W.
I am mostly very grateful that MDLive was there when I was in crisis, but I had a little trouble getting started. Now that I'm in the system, I expect to continue to use it happily; the care I got was excellent, the system now works smoothly for me, and it's a comfort to know that care is as close as my phone.
Response from MDLIVEApr 7, 2021
Thanks for your review, Darlajean! We're glad you had a positive experience, and we'll be here in the future if you need us again.
Virginia M.
I had the first behavioral appointment in March and I loved Lilli the therapist. She was excellent. I was not too sure about getting virtual therapy and as a previous therapist myself I have high expectations. Lilli met my expectations on our first session. I have scheduled a second session with her next week.
Response from MDLIVEApr 7, 2021
Thanks for your review, Virginia! We're glad you had a positive experience, and we'll be here in the future if you need us again.
James E W.
Although the professional health workers available on MDlive are very competent and knowledgeable, the difficulty in speaking to my psychiatrist quickly in an emergency situation makes it hard to deal with these emergencies. It usually takes several weeks to arrange an appointment to speak to my psychiatrist, due to the fact that his schedule is filled and he has no openings for time for an emergency meeting.
Response from MDLIVEApr 7, 2021
Hi James, thanks for your feedback! Unfortunately, our providers occasionally become completely booked up. If you would like assistance with finding another counselor, please give us a call at (800) 400-6354 and we'll be glad to help.
Joann
I gave this rate because, the services have proven reliable in the begining, however some technical issues have risen that prevented me giving a better rate
Response from MDLIVEApr 7, 2021
Hi Joann, thanks for your feedback! If you experience any technical issues in the future, please give us a call at (800) 400-6354 and we'll be glad to help.
TIMOTHY B.
Good experience, Dr was knowledgeable and helpful
Response from MDLIVEMar 30, 2021
Thanks for your review, Timothy! We're glad you had a positive experience, and we'll be here in the future if you need us again.