Douglas M.
The doctor was honest and told me what…
The doctor was honest and told me what was going on. Answered all of my questions.
Response from MDLIVEOct 7, 2018
Thank you for your feedback, Douglas!

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 755 reviews with 4 stars · Clear filters
Douglas M.
The doctor was honest and told me what was going on. Answered all of my questions.
Response from MDLIVEOct 7, 2018
Thank you for your feedback, Douglas!
A.M.
The abibilty to call and speak with a physician was great, the only problem was the connecting kept cutting in and out so it was hard to hear what the provider was saying.
Response from MDLIVEOct 7, 2018
Thank you for your feedback! Unfortunately we run into issues like that on occasion, but we are continuously working on it for you!
Sasha
I've had mostly good experiences with MDLive. A few times I was wrongly diagnosed but I think that is reasonable to expect with this service. I love that at time when I would have had to make an appointment to be seen I could virtually immediately be seen with MDLive instead at much lower inconvenience and cost. I am very happy with this service and will continue to use it
Response from MDLIVEOct 5, 2018
Hi Sasha, we are very sorry about your misdiagnoses, but we are happy that you are still able to receive treatment and that you are happy with our services. Thank you so much for your feedback! We hope you are feeling better.
Michael
Called in some scrips and was professional with me, but I disagree with the diagnosis.
Response from MDLIVESep 28, 2018
Hi Michael, thank you so much for your feedback! We always encourage that if you do not agree with a diagnosis to seek another professional opinion. We hope that you are feeling better.
M H.
I like the fact that I don't have to set up a doctor appointment and take off from work. I don't get to choose the doctor I want to talk to, but it's free and easy to use!
Response from MDLIVESep 28, 2018
Thank you for your feedback! Not having to set up a doctor appointment is definitely a great time saver, especially with work. We hope you are feeling better soon.
Joan S.
I tried to set up an appointment online and messed it up. A person called me to be sure I got what I wanted and I told him "No". I had it set up 2 days away and I needed an appointment that day and a doctor call me back within a 1/2 hour. I was extremely happy with my prescription, it was on a Sunday and it saved me going to a doctor the next day. My husband was in the hospital when this all happened.
Response from MDLIVESep 27, 2018
Hi Joan, we are so sorry about the problems at the beginning of your process. But we are so happy to hear that you got the help you needed ASAP. Thank you for your feedback, and we hope you and your husband are feeling better.
EE
Everything went well.
Response from MDLIVESep 26, 2018
Hello. Thank you so much for your feedback! We appreciate you taking the time, and are happy to hear that you had a good experience with MDLIVE.
Christopher L.
Very convenient.
Response from MDLIVESep 26, 2018
Hi Christopher, we are so happy to hear that your experience with MDLIVE was helpful. Thank you for your feedback and we hope you are feeling better!