Musiime M.
Mdlive refuses to prescribe prescription for sinus infection
I have a sinus infection I know this because I've had this for years and I have severe breathing problems call sleep apnea. I called mdlive spoke to a so-called real doctor. I have explained to him every condition that I had and all he wants to do list prescribe me a sinus spray. I already used to sinus sprays that a doctor prescribed. I have the exact same situation 4 years. I was forced to go see an urgent care center their pawn I got my antibiotic. This took me almost 3 days to fill relief. so here I am for the second time having exact same problem. Mdlive will not prescribe prescriptions over the phone. That cannot be the truth I am once again have filed a complaint I guess the doctor and I'm getting ready to have to get out of here and physically go drive down to a urgent care center and put myself in danger of covid-19.
Response from MDLIVEAug 5, 2020
Hi Musiime, we're very sorry to hear that you did not receive the proper prescription for your medical issues. Please give us a call at (800) 400-6354 so that we may provide you with assistance and so that you may provide us with additional information to rectify this situation.




