Austin
Quick and I got a clear
Quick and I got a clear, accurate answer.
Response from MDLIVEJul 29, 2019
Thank you for contacting MDLIVE and providing the positive feedback.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 755 reviews with 4 stars · Clear filters
Austin
Quick and I got a clear, accurate answer.
Response from MDLIVEJul 29, 2019
Thank you for contacting MDLIVE and providing the positive feedback.
James H.
Generally, good. I had to call back after submission for recommendation on reatment but was quickly approached thereafter.
Response from MDLIVEJul 29, 2019
Thank you for contacting MDLIVE and providing the positive feedback. We are glad the MDLIVE service has been made available to you and you were able to use it in a time of need.
DEANNA A.
Very helpful. There was still things needed in the office but I was well prepared.
Response from MDLIVEJul 29, 2019
We are glad the MDLIVE service has been made available to you and you were able to use it in a time of need.
Pat
I was out of town on a trip to visit family. I had a great experience with MD Live. Solved my condition quickly. Medications were ready in an out of town pharmacy quickly.
Response from MDLIVEJul 29, 2019
Thank you for contacting MDLIVE and providing the positive feedback. We are glad the MDLIVE service has been made available to you and you were able to use it in a time of need.
Devan
It's a great and reliable service.
Response from MDLIVEJul 29, 2019
Thank you for contacting MDLIVE and providing the positive feedback.
Curtis E.
Quick response to my call.
Response from MDLIVEJul 29, 2019
Thank you for contacting MDLIVE and providing the positive feedback.
Abwolverine
Convenience was great. Called, showed 2 photos of my eye, confirmed I had pinkeye, and they already had the eyedrop script to my pharmacy within minutes. So everything worled out in terms of helping me. I docked one star bc my follow up email said my complaint was pinkeye (correct), my diagnosis was a urinary tract infection (say what???), and my treatment was eyedrops (correct). There should be some kind of check on the coding to prevent such obvious errors in the records.
Response from MDLIVEJul 29, 2019
Thank you for sharing your experience with us. We have noted your complaint and will be sending it to our corporate office for review.
Andrea J.
The doctors and customer service are amazing. My only issue is that they have the wrong number for my HSA card and I have tried fixing the issue several times and they havent corrected it so I have to use my personal cc
Response from MDLIVEJul 29, 2019
Thank you for sharing your experience with us. We have noted your complaint and will be sending it to our corporate office for review.