MDLIVEReviews of mdlive.com

Thought I'd be giving a 5-star review after having my first MDLIVE appointment. The account and appointment set-up was easy. I was kept up to date on my place in queue. I got a call about when I was told I'd get one and it appeared my needs were going to be met. All well until I went to pick up the prescription only to find out the doctor prescribed something far more expensive than needed, the two pharmacy networks I use didn't carry it, and it wasn't covered by my insurance. Why would the doctor prescribe such a "fix"? Ridiculous!

Easy to use, but the doctor gave me a prescription that only party helped me with what I needed after telling her my history and what worked before. Doctor didn't seem to care. Not sure if it was worth it this time, but glad it was an easy process through MDLIVE.

Dr Sobhol(?) was awesome! Unfortunately the drug I needed for an eye problem was not on your list. That prevented him from prescribing! Big negative....to the point of disappointment and canceling MDLive.

Have been talking to a therapist via md live since March of this year.last 3 appointments,mdlive called ,recording said stay on line conference is connecting..but no connection..two weeks ago waited for 1 hour 10 minutes for therapist to connect.....never did..hung up..this time15 minutes...hung up after that...while I was explaining to an mdlive operator what just happened the.recording called back again so I disconnected her to answer the call..recording did the same thing again... said to wait for conference to connect but same thing..just music for 10 minutes.....have lost much needed appointments due to this....is this becoming normal or common with md live?? Been using them since March 2020..having this particular problem all month..they call at the appointment time to connect but don't..md live says it shows up on their side as a missed appointment..a missed call..I'm getting aggrivated. If they keep rescheduling but nobody connecting I'm wasting my time!!! Is this a gliche or is current therapist refusing to connect?

I think my MDLIVE appointment was time eficient, however your org did not have access to my and likely others IEHP medical history, for some undisclosed reason. That fact makes the diagnosis and treatment less credible, more prone to error. Also, you should provide a recorded or written transcript of the appointment for each patient. And you can and ought to provide the patient with the fact sheet of the prescribed drugs, in electronic form. Lastly, please make a follow-up question line or link direct to the M.D handling each case.

The MD Live service is a good idea. Unfortunately, no meaningful assistance was given, and an in-person visit has been scheduled anyway.

The person helping me sent a prescription to my pharmacy, but told me to have blood work done because my problem could be cancer. I do not think that was an appropriate thing to say.

I would have liked some referrals. It took me some time to work out what I needed to do