W.D.
Easy to use
Easy to use, would use again
Response from MDLIVEJan 24, 2020
We appreciate you taking the time to post your feedback! It pleases us to know you had a great experience and we look forward to serving you again in the future.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 755 reviews with 4 stars · Clear filters
W.D.
Easy to use, would use again
Response from MDLIVEJan 24, 2020
We appreciate you taking the time to post your feedback! It pleases us to know you had a great experience and we look forward to serving you again in the future.
Vania B.
It's nice to have the convenience of being able to receive care from a counselor without leaving my house.
Response from MDLIVEJan 24, 2020
We appreciate you taking the time to post your feedback, Vania! It pleases us to know you had a great experience and we look forward to serving you again in the future.
Anna H.
Other than having to wait 4 hours to speak to a doctor, it was a great experience.
Response from MDLIVEJan 22, 2020
Hi Anna, thank you for the positive feedback. We're glad we were able to help you in a time of need! Due to this year's cold and flu season, we are experiencing heavy traffic and are currently investigating longer wait times for calls. We're sorry that this has negatively affected you, and we continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more feedback on your experience, please contact our customer service number at (800) 400-6354.
Christine
Fast and friendly service.
Response from MDLIVEJan 24, 2020
Thank you for your positive feedback, Christine. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Angela S.
Have hard time understanding Dr but other than that great service
Response from MDLIVEJan 24, 2020
Thank you for your positive feedback, Angela. If you would like to discuss your consultation further, please contact MDLIVE customer service at (800) 400-6354. We look forward to helping you again in the future!
Ernest L.
The doctors were amazing. And each time I used them their diagnosis was right on. The wait wasn’t bad except one time the day after New Year’s Day.
Response from MDLIVEJan 24, 2020
We appreciate you taking the time to post your feedback, Ernest! Thank you for sticking with us while you experienced wait times due to heavy traffic. It pleases us to know you had a great experience and we look forward to serving you again in the future.
LVCubed
Honestly, it is such a great resource. I am immensely grateful I could have an appointment and be assessed at 3 a.m. in a different state while on vacation. I wish though, there was a follow up from the either the Dr. or the system to see how I was doing. I voiced my concern about the medication being prescribed, and I don't know that I was really heard/understood/accepted as being validated. In the end, I still scheduled another in person appt when I got home, and started a different round of more broad, versatile version of antibiotics. However, without the MDLIVE, I would not have been able to get help for a few more days of misery and pain.
Response from MDLIVEJan 30, 2020
Hi there, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
PA
The wait time was longer than normal due to it being flu season, but it was better than going to urgent care and sitting in a waiting room full of sick people. Dr. was courteous and professional. He took time to explain everything I needed to know.
Response from MDLIVEJan 30, 2020
Hi there, thanks for the positive feedback, and thank you for your patience when waiting for your appointment. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!