MDLIVEReviews of mdlive.com

My insurer is Cigna. They have the option to use MDLive. You have to pay $55 for a phone consultation FIRST before you are even assigned to a doctor. I uploaded a photo of my swollen foot and needed a prescription. They assigned Dr Utibe (with a 2-star review on google). Utibe told me that I did not need a prescription and should take an alleve or go to Urgent Care for assistance. He was so rude and dismissive that I was stunned. He then "closed" my case so that there would not be any follow-up. After I complained, they assigned another dr @8:30 at night. Please keep in mind that I had been in pain all day and was desperate for a prescription to reduce the swelling and the pain. I already gave them all of my medical information and uploaded a photo of my foot. All I needed (and actually begged for) was a prescription. It is a ridiculous and time-consuming process. You will die waiting for help. You are better off in an ER. The ER wait may be awful, but it is far worse to be in continuous pain without any resolution. Cigna was of absolutely no assistance in sorting this out and still offers MDLive as a suitable alternative.

The Dr I got was the worse sarcastic Dr, wish I had her name. Please save your money and use any other source then this one. I don’t complaint much at all but This Dr set me on fire. Once I get her name I will post it. “Again save your money and, time they are worse less. Read reviews this is real I don’t need a sarcastic Doctor that just giggles when you are feeling bad and recommends Tylenol. “Not professional”

I called to make an appointment because my primary care physician was booked until the next day. The automated system called me and said the call was dropped I expected the DR to call back or have a reconnect feature. But instead, he marked me as a no show so I had to call back and restart the whole process it has been an hour and I still have not spoken to someone after the que time says ten minutes. This company has the inability to set proper expectations and is just out here for the money you are better off going to urgent care.

Worst services ever!!! DO NOT USE! First I called and asked if they took my insurance. They assured me that they my insurance was good! Then I get a charge on my credit card for the charge. In addition the tele doctor was terrible. After the consultation he told me that he was not allowed to prescribe anything and that I had to go to a acute center to that with a real doctor!!! WT...!! Terrible waste of time

Horrible! Don’t use MD LIVE Dermatology. You take pictures and they get back to you in a week. Nightmare and you never talk to a dermatologist. They just write a service plan.

They are supposed to have therapies for people with depression and ptsd. It is horrible when they tell a 20 year old they are beyond help.

Waste of time. Takes your money. Takes forever. Doctors too timid to write even for basic antibiotic, Will tell you to see your doctor while stealing your time and money.Gives Telehealth a bad name. Owned by Cigna. They should be ashamed.

Do not waste your time waiting. They keep you waiting and get nothing done. Doctor was not at all helpful. Waste of time!!