MDLIVEReviews of mdlive.com

First visit had it scheduled for over a week, got reminders via text and emails including one at the 15 min prior mark. Only to be waiting for that call for 10 min to then discover the MD was a no show and they sent me an email cancelling after the time was to start. Poor experience and when I called i was told sometimes the Dr's personal or professional calendars do no sync with MD live's. What? how can you possibly schedule if that is the case. I do nto recommend this service to anyone

Needed a Dr. last night (in the middle of the night). Daughter nausea and vomiting. Contacted MD Live to have someone help us. On hold for over 2 hours. Then finally to that an appointment would be scheduled for 7:30am. They never called back. Called back only to be on the phone with a person who's command of the english language was not good. Asked for supervison, then placed on hold for 23 mintues, followed by a message that I would be called back. When will I be called back???????? This service is pointless. I will now contact Cigna and voice my strong concern about your service. You can be sure I will not attempt to use your service ever again.

Doctors cancel appointment on same day. Happened to me twice, I am 0 for 2 , their relationship with their doctors seems tenuous at best…

I can research to find an MD, book appointment and drive to appointment in less time than it takes to navigate mdlive website. Horrible experience!

I was supposed to have an appointment this morning with a therapist I have been seeing the last 2 months, but he never showed up. He has been late and distracted, but he always showed. I didn't get a message or email explaining what happened. I was on the MDLIVE website a little while ago and saw he was in session. So I guess he is dumping me by just not showing up. He scheduled two more appointments for the next two weeks So I am assuming he will be a no show for those too. This is not the way you should treat your customers. Please don't tell me to contact customer service I already emailed them about this and got no answer.

follow up. so i get a call back and she tells me i have to wait 7-10 days before they can give you a antibiotic so she wanted to give me a spray has soon i got off the phone i called my doctor did a zoom call and i was given antibiotic and in two days i was fine i get really bad score throats and stuffed up noise and if i dont kill it fast it gets worse. SO WE ALL NEED TO FIGHT TO REMOVE THEM OFF ARE INSURANCE BECAUSE THEY ARE A SCAM AND THOSE DOCTORS NEED TO GO BACK TO SCHOOL.

I called 3 times to MDLIVE with the same problem congestion in my sinus and they didn’t prescribed any antibiotics. The last time when I call MDLIVE I had one month with congestion and phlegm and they didn’t prescribed me a good medicine or any antibiotics that I can feel better. In fact, I finished went to the Emergency Room and finally they prescribed me the antibiotics. I think they have really bad service and you’re wasting your time.

I’ve used MDLive several times over the years through my Cigna Insurance. I had an appt today through this service with the rudest, most abrasive, not empathetic or caring so called Dr I’ve ever spoke to in my life. She jumped to conclusions, made insinuating comments that another Dr was basically incompetent, and refused to even listen to the extent of my personal situation. I ended the call, not because she refused to give me an antibiotic, but because of her blatant loud rudeness. Other Drs, by the way, disagree with her rude evaluation of me