MDLIVEReviews of mdlive.com

I went to Honduras and got really bad bug bites. While there I got Zyrtec and when I came home I got benadryl. I mentioned that to the MDLive people before my appointment. Without an actual LIVE dermatologist speaking to me, I was prescribed the same exact ineffective treatment I've been using. They're a scam and money grab. Do yourself a favor and just go to an in person doctor that you can speak to and that can touch and see what's going on.

Worthless. Pompous doctor. Wasn't interested in listening to my issue or to provide any medical advice or alternative. Won't be using this again or recommending it to my 350 employees.

Deceptive description on their site. I needed to see a dermatologist, and all the local docs were weeks out to get an appt. My insurance works with MDLIve and suggested them. Their Website claims that after I pay and submit my photos and description, I'll "receive a treatment plan with prescriptions within 72 hours." So I paid my $90 co-pay, uploaded my photos, and then received a reply "you need to see a doctor, no treatment plan (except we're referring you to see a doc in person, duh) we're keeping your $90". I asked for a refund and never received a reply.

I've used MD Live in the past and for the most part it's been fine. About 3 times a year I get a severe sinus infection that requires antibiotics. The doctor at MD Live was rude, aggressive, indifferent, spoke over me, said I "didn't meet the criteria" for a sinus infection. Basically, I was wasting his time. When I told him that in addition to other home remedies I took Sudafed, he replied with "you realize Sudafed is used to make methamphetamines." Insinuating that perhaps I was a user. I was so shocked after being spoken to in that way, and then to be accused of drug addiction, that I never said another word. I tried to contact customer service, but to no avail. As they say at the beginning the call "this call is recorded." I certainly hope they are listening, because I was.

Have used a few times - free through my insurance plan. Absolutely horrible every time. The scheduling request system errors consistently. I’ve had one or two okay experiences. Otherwise, I’ve had horrible and time wasting experiences. They don’t really listen. They especially do not know how to prescribe basic antibiotics, or other very basic medications. Working in EMS Rescue, I give myself better care. Do not recommend if you have to pay.

Horrible experience with "Dr. Onyinye Ugboaja". She constantly interrupted me, has too thick of an accent to be understood over the phone, and refused to refill a non-controlled medication. All she told me was I need to see my doctor, which of course I can't get into and defeats the purpose of paying for the call.

Spoke to therapist Eileen Clark in one session. She recommended a website which turned out to be some podcasts and a book for sale. She made an appointment for another session and then canceled it. When I asked mdlive what happened, they said " she didn't think I was a good fit". So I got dumped by a therapist. I was willing to give her more time to see if it worked out. Very unprofessional! Regarding mdlive reply: I did contact them before I wrote the review. I just got the " sorry for your inconvenience" line.

I am so tired of this company. Telemedicine is supposed to make things easier but it is always the same thing, charge money and send to "in-person" doctor. Every single doctor I have ever talked to is rude as well. Don't waste your money, just go to Instacare in your town.