MDLIVEReviews of mdlive.com

Response from MDLIVEOct 5, 2018

Hi, Thomas. We are so sorry to hear that your condition kept you from performing. Please understand that MDLIVE doctors do not take the decision to prescribe antibiotics lightly, as there are life-threatening risks associated with antibiotic use. Your review has been shared with our customer support team, and they will reach out to you as soon as possible to discuss your concerns. Hope you're feeling better.

Response from MDLIVESep 25, 2018

Hi, Chaundra. We're very sorry to hear that your antibiotic didn't work, but very glad to know you were able to get another. And we're very happy that you had a great overall experience with us. Thanks so much for your review. Hope you're feeling better!

Response from MDLIVESep 25, 2018

Hi, Barbara. We're thrilled to hear that most of your experiences with us have gone smoothly, and we're very grateful that you were able to straighten out the prescription issue quickly before it became a serious issue. Thanks so much for taking the time to leave your review. Hope you're feeling better!

Response from MDLIVESep 25, 2018

Hi, Shelly. We're sorry to hear that you had this experience, but thank you for bringing it to our attention. We have shared your review with our customer service team, and they will contact you as soon as possible to discuss these concerns. Hope you're feeling better.

Response from MDLIVESep 25, 2018

Hi, there. We are so sorry to hear that your eye infection was more serious than your doctor thought, but seeing a specialist was definitely the right call. We're happy to know that you're on the mend, and we hope you'll give us another try.

Response from MDLIVEAug 20, 2018

Hi. We're sorry that you felt your doctor was rushing, but we are glad you got the information you required and that you took the time to give us your feedback so we can grow and improve. We hope you are feeling better!

Response from MDLIVEAug 15, 2018

Hi Josh. If you're calling in from the California wildfire evacuation area, we are offering free visits to those affected. You can find more information in the news section of our website. You might be able to get another refill! We hope things are going alright.

Response from MDLIVEAug 27, 2018

Hi, Genevieve. We are so sorry to hear that your doctor referred you to urgent care for a mild respiratory infection. Our doctors will always put your health and safety first. If there is any uncertainty, they will refer you to seek the appropriate level of care in person. If you would like to discuss this concern with us in detail, we would be happy to speak to you. We are also very grateful to hear your high praise for our customer service. Thanks so much for your review. Hope you're feeling better.