Mitch H.
You can only get medication refilled…
You can only get medication refilled three times a year. I have asthma and need life-saving medication and Lina May Abujamra wouldn't refill it.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 1,221 reviews with 1 star · Clear filters
Mitch H.
You can only get medication refilled three times a year. I have asthma and need life-saving medication and Lina May Abujamra wouldn't refill it.
Misty L.
I normally do not leave reviews, but it’s time for me to start holding these rude people accountable. MDLIVE has helped me so much and has been great but there’s only this one provider that I have seen twice that has been extremely rude that I had no choice but to report him and if nothing is done, I’m going to the board. I will leave his name so in the event that you are not familiar with some of the providers in Texas stay clear away from this one. Mohammed Ajmal Panezai
Nathan
CAUTION!!! I used this app because it's included with my insurance. However, I will never use it again. I saw a provider and was prescribed the wrong prescription, when I went to message the provider I found out that you're not able to. I contacted customer support and was told that "the doctor must contact you first" and I have to wait for the nurses to set up a dialogue with the Doctor. This is dangerous and unacceptable. I will never use this app and warn everyone not to use it.
Jennifer
Impossible to get a refund when they screw up insurance claims. Zero customer skills, they talk down to you, do not accept responsibility, and definitely pull all the stops to keep from righting THEIR wrong. If you use this company because insurance throws you a bone vs going into the doc, save yourself the never ending headache.
Will
This is the worst Telehealth on the market. I am diabetic and in desperate of my weekly injection. I did MDLive this morning and they sent me over a prescription but I am new to the insurance and did not know that my injection was not covered. I have had this situation before and all other Telehealth services will help you to get your med. They told me we will not switch it to a generic you get what you get go to urgent care. Like I said this is a Diabetic injection I need it if I was using for weight loss it would have been no problem to switch. Do not trust this site they are trying to kill people.
Deborah S.
The communication with this company is awful. I have found it impossible to have an online appointment. I give up.
Beth F.
Impossible to find a therapist and once you do you still can't contact them for scheduling purposes, they can only contact you. We had an appointment for a therapist and were cancelled on an hour before the appointment with no explanation. My experience with their therapy in general has been very bad.
US P.
The WORST experience I have ever had with talking to a doctor. I wasn’t able to express my concerns, he was talking over me, interrupting me. Told me that “I’m the doctor and you don’t know what you’re talking about.” One point was raising his voice to talk over me. I was in close contact (skin to skin) with someone who has possible ringworm (about 10-15 sores per arm). Started off the visit with saying I want to take the proper precaution of being exposed and think some antibiotics would be beneficial. Nope. I was told I’m wrong, IN QUOTE “stupid for reading the internet.” The best part was the summary of visit, the doctor put “told patient to report to primary care if symptoms get worse after 24-48 hours.” I don’t have symptoms and you never told me this? I was charged $20 for a 45 second “phone appointment.” I will NEVER use this again. DOCTORS NAME IS BRIAN TOUPIN.