MDLIVEReviews of mdlive.com

Response from MDLIVENov 1, 2018

Hello, we are so sorry to hear that you had an unpleasant experience with our services. We would like to hear more about your concerns, so we have escalated your comment to our team and someone will be in touch with you shortly. Thank you so much for taking the time to give us your feedback.

Response from MDLIVEOct 29, 2018

Hi, Timothy. We are very sorry that you did not receive antibiotics for your condition. However, our doctors do not take the decision to prescribe antibiotics lightly, as there are risks associated with antibiotic use that need to be carefully considered. If you disagree with the diagnosis, we always encourage you to seek a second opinion. We would also happy to reach out to you to discuss your concerns. Someone will be in touch with you soon, thank you for taking the time to give us your feedback.

Response from MDLIVEOct 29, 2018

Hi, John. We are very sorry that you did not receive antibiotics or other medication for your condition. However, our doctors do not take the decision to prescribe antibiotics lightly, as there are risks associated with antibiotic use that need to be carefully considered. If you disagree with the diagnosis, we always encourage you to seek a second opinion. We would also happy to reach out to you to discuss your concerns. Someone will be in touch with you shortly, thank you!

Response from MDLIVEOct 29, 2018

Good morning. We are very sorry that you did not receive antibiotics for your condition. However, our doctors do not take the decision to prescribe antibiotics lightly, as there are risks associated with antibiotic use that need to be carefully considered. If you disagree with the diagnosis, we always encourage you to seek a second opinion. We would also be happy to reach out to you to discuss your concerns further. Our customer service reps will be in contact with you shortly.

Response from MDLIVEOct 29, 2018

Hello, we are so sorry that you were not satisfied with your experience with MDLIVE. We would love to hear more about your concerns. We have escalated your problem to customer service and someone will be in contact with you shortly. Thank you, and we hope you are feeling better.

Response from MDLIVEOct 29, 2018

Hi. We are very sorry that you did not receive antibiotics for you condition. However, our doctors do not take the decision to prescribe antibiotics lightly, as there are risks associated with antibiotic use that need to be carefully considered. If you disagree with the diagnosis or treatment, we always encourage you to seek a second opinion. We hope you are feeling better.

Response from MDLIVEOct 29, 2018

Hi Madison, we are so sorry to hear about your experience with MDLIVE. Our doctors will always encourage you to seek a second opinion from an in-person physician if you are not satisfied with your diagnosis. However, we are concerned about how your visit went, and we would like to discuss it with you. Your concerns have been escalated and someone will be in touch with you shortly. Thank you.

Response from MDLIVEOct 26, 2018

Hi Marie, thank you so much for taking the time to give us your feedback. We are very sorry that you did not receive antibiotics for your condition. However, our doctors do not take the decision to prescribe antibiotics lightly, as there are risks associated with antibiotic use that need to be carefully considered. If you disagree with the diagnosis, we encourage you to seek a second opinion.