MDLIVEReviews of mdlive.com

Been talking to Dr. Jennifer Kam for a few months and her expertise and care have made my experiences with MDLIVE even better. She listens and shows how much she cares by recommending the right medicines to improve my life. I can't thank her enough for her time and patience with me.

I feel like the doctor was genuinely caring. I was not feeling well, sore throat. I told her I thought it was strep and she agreed. She had me send extra pictures in case it was an abscess, and then she followed up with a phone call later to reassure me that I'll be feeling much better very soon. I don't think I've received better bedside. Even better, the visit was free with my insurance, I didn't have to go anywhere, no sitting in a diseased prompt care waiting room, I got to lay under my covers with my dog/nurse for the day.

This is the best place for mental health care! I had a nightmarish experience with Talkiatry, I wouldn't wish that on my worst enemy. I didn't have to wait months for an appt, or get canceled 4 times due to my age. I got an appt right away, I like my doctor. I had a problem with a prescription at the pharmacy. I called MDlive, they were polite, caring and took care of it ASAP! I'm so happy. 5 Stars!

Had a tooth infection- needed Amoxicillin ASAP- quick tele visit with the Doc- he asked all the right questions and confirmed my self diagnosis. Quick trip to the local pharmacy and infection has subsided considerably. Just need to finish the course of tablets and I'm good to go!

They couldn't treat me but after learning they refunded my money. I cant say more but I can say it wasnt a scam. I'd return if I needed treatment they offer.

March 18th 2023: I just wanted to update my review, after filing complaint thru BBB, my complaint immediately addressed by MDLIVE billing department supervisor. My payment of $59 for on call dermatologist would be the only payment I am responsible. Future services would be $90, since I have insurance thru Cigna. Thanks to MDLIVE to address my complaint. March 8th 2013: original complaint: I contacted MDLIVE for Dermothologis on call serive for fixed price of $59 without involving Cigna (my health insurance). I agreed on one-time price without going thru my insurance. I was truly happy with their services, I requested Lattise prescription, and I received my prescription on Feb 28th 2023. However, I received an email on March 6th 23, from Cigna my health care provider, there is additional claim filed by MDLIVE for my consultation/prescription on Feb 28th 2023.. I did not authorized this claim. I just want to warn others to know MDLIVE billing department charge every individual based on type of insurance they have on file.

My father had a really bad insect bite that has caused his leg to be swollen and red. He had this before a few months ago on another part of his body. We tried to go to a clinic near by, however with it being the holidays they were closed and other places around were already closed for the day. It was easy to input the necessary information for the doctor to have and easy to upload pictures so they can have it as a reference. I was given an estimated wait time of over an hour, however I received a call within 15 minutes! The Dr. was kind and informative. They were able to prescribe antibiotics and send them to the preferred pharmacy at the end of the call. I was able to pickup the antibiotics within the next hour! Highly reccomend using MDLIVE!

I had such a great experience with MDLIVE that I felt compelled to post this review. A new job and new insurance coverage sent me searching for a new primary care provider, which proved difficult. Down to my last two weeks of medication, I signed up with MDLIVE and was able to get an appointment within two hours. A board-certified ED physician called me, did a quick safety assessment, and sent a refill prescription to my neighborhood pharmacy. Then he took the time to review MDLIVE primary care options and send in a referral. And all of this happened days before Christmas. Wow! MDLIVE impressed me on multiple fronts: The digital experience of signing up and scheduling an appointment was seamless. My physician was kind, efficient, and went out of his way to help me. Finally, the follow up communication with me and the pharmacy was excellent. I work in healthcare and understand all the things that are going wrong these days. My first experience with this service was flawless and I will choose an MDLIVE primary care physician.