MDLIVEReviews of mdlive.com

Response from MDLIVEJun 14, 2018

Hi, Shaun. We're very sorry that we were unable to help with your sciatica pain. Unfortunately, not all conditions can be successfully treated through telehealth, and MDLIVE physicians are unable to prescribe certain medications for legal and other reasons. We hope you were able to get help from another provider and that you're feeling better.

Response from MDLIVEJun 5, 2018

Hi Maura. We are very sorry to hear you had this experience with your doctor. Please send an email to [email protected] with the name, email address and phone number associated with your account and we will escalate to customer service. We hope you are feeling better!

Response from MDLIVEJun 4, 2018

Hi Nikki. We are very sorry to hear you had this experience with your doctor and that they were not thorough. Please send an email to [email protected] with the name, email address and phone number associated with your account and we will escalate to customer service. We hope your daughter is feeling better!

Response from MDLIVEJun 4, 2018

Hi Kate. We are very sorry to hear you had this experience with your doctor, and that we weren't able to help! Please send an email to [email protected] with the name, email address and phone number associated with your account and we will escalate to customer service. We hope you're feeling better!

Response from MDLIVEJun 4, 2018

Hi, Robert. Thanks for taking the time to leave a review. You seem to have only kind things to say about us, so we're curious to know why you've only given us one star. Would you mind sending an email to [email protected] with the name, email address and phone number associated with your account so we can make sure everything is OK?

Response from MDLIVEJun 4, 2018

Hi, there. We are very sorry to hear this, but thank you for bringing it to our attention. Would you mind sending an email to [email protected] with your contact information (name, phone number and email associated with your account)? We definitely want to know more about what happened. Thanks.

Response from MDLIVEJun 4, 2018

Hi, Evie. We're sorry to hear that we were unable to give you the experience you expected. There are many reasons your doctor may not provide a prescription, and each case is different. However, our doctors will always act in the best interests of your health and safety. If you would like to discuss your concerns further, please send an email to [email protected] with the name, phone number and email address associated with your account. Hope your daughter is feeling better.

Response from MDLIVEJun 4, 2018

Hi Cory. We are very sorry to hear you had this experience with your doctor and that you were charged inappropriately. If you would like to discuss your concerns further, please send an email to [email protected] with the name, email address and phone number associated with your account and we will escalate to customer service. We hope you're feeling better!