dsmith
The physician was nice and listened to…
The physician was nice and listened to my complaints, but I did not feel like his suggestions were helpful. I ended going to a clinic and was prescribed antibiotics and steroid for a really bad sinus infection with bronchitis. I knew this was the problem but the doctor online cannot see me in person, so he could not really diagnose me properly. I have chronic sinusitis and get sick like this at least 2-3 times a year around the same time. I am in my 40s and I have had this problem since I was a child; therefore, I know myself and symptoms very well. I was disappointed and had to suffer longer than necessary, even though I expected the MDLIVE service to be helpful. I had to take two days off of work and miss instruction time with my students. I am unclear as to what I am supposed to call for. I can look up information on my own. If I make a call than I am truly sick and need medication to get well. I have already tried everything at home and would not call until I have been sick for many weeks. I am perplexed overall with the purpose of MDLIVE. Hmm?
Response from MDLIVENov 18, 2019
We're sorry to hear that you had this experience. If you would like to discuss your consultation further, please contact MDLIVE customer service at (800) 400-6354. We hope you're feeling better.




