MDLIVEReviews of mdlive.com

I had a low grade fever, shivering, and vomiting. I told them I thought it was a UTI due to having the urge to use the restroom all the time and nothing coming out. The doctor told me due to my diabetes that I needed to get to an emergency room...not an urgent care facility. Of course I know my body best, so off I go to the urgent care facility and guess what I had? Yep! A UTI. Yes, they kept my co-pay. I was very frustrated. UTI's are a frequent side effect of diabetes. They need to listen to their patient. I will not use them again due to having diabetes as this seemed to be what the doctor was focused on.

I was one the phone for a max of 2 min. I had to pay even more money and go to my own doctor and they told me the same thing but gave my an antibiotic. This was a waste of money for the same diagnosis.

The Doctor I talked to was arrogant and not attentive. I needed a prescription but my pharmacy was closed. I tried to tell him that and he just sent the request to my closed pharmacy anyway. I told him I wanted it sent to the 24 hour pharmacy. He said okay but it never sent. It was a totally useless wast of my money and a waste of a trip to the pharmacy, because when I got there at 11:30 pm they didn't have my prescription order.

Was not impress with this service, had severe sore throat and sinus infection and was instructed to go purchase over the counter meds, or I could order a strep test kit through Amazon. Ended up see my primary family physician the next morning where I was prescribed a Zpack. Won't use this service again.

You shouldn't advertise mental health if you can't accommodate same day appointments for the first time. I finally agreed to talk to someone, jumped through all these enrollment hoops, just to find out an appointment would not be available until next week. It's terrible to dissapoint someone who is already feeling bad.

MDLive is an absolutely worthless service. The doctor (I guess he is a doctor, but has extremely low ratings from every rating site I saw) asked what was wrong, I told him, and that was it. No follow up questions and gave me a completely useless prescription. Okay, I tried it and wasted $40, not the end of the world. Then I get an email from my insurance company and see that they billed my insurance on top of what I paid. So not only is the service completely useless, they’re crooks as well.

My husband called when I was ill. The intake process was ridiculous and long, it should have been a matter of taking our ID # a few questions and moving on. It took about 45 minutes to get through the nonsense and repetition. The operator not self aware, telling him about her issues! Dr called back quickly but was literally off the phone in 1 minute, he only wanted to call in a prescription and hang up. I literally had to say 2 times please wait...I have a question. Very unhappy with this service and they took my credit card and also submitted to my insurance, Let's see if I get billed twice? BTW diagnosis wrong also...

The last consultation I had the Dr. Prescribed antibiotics that was not appropriate according to the pharmacist and then a follow up visit to a local urgert care. I even sent a message to the Dr inquiring about it when the pharmacist said it probably was not appropriate and the doctor never responded.