HTII
Easy and helpful.
Easy and helpful.
Response from MDLIVEFeb 11, 2021
Thank you for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.

MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 755 reviews with 4 stars · Clear filters
HTII
Easy and helpful.
Response from MDLIVEFeb 11, 2021
Thank you for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
EVELYN G.
My Dr visit was great, but I was overcharged. Per Cigna, My portion is $25, MDLive charged me $55. Cigna has since paid you $30 so I am due a $30 refund.
Response from MDLIVEFeb 11, 2021
Thank you for your feedback, Evelyn! We're very sorry to hear that you were overcharged for your appointment. Please give us a call at (800) 400-6354 and we'll be glad to help you out. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Nadia J.
For a second time only in my life, I was pretty satisfied with the service and not having to physically go in the office and got Rx that has helped.
Response from MDLIVEFeb 5, 2021
Thank you for the positive feedback, Nadia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Barbara B.
The doctor was very, very good and personable. He intervention was within 5 minutes that i received a call from the doctor. I’ve recovered about 90% but sure I will be fine.
Response from MDLIVEFeb 5, 2021
Thank you for the positive feedback, Barbara! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
JEFFREY H.
The doctor was on time for the phone consultation. He was concise, helpful and gave timely advice.
Response from MDLIVEFeb 5, 2021
Thank you for the positive feedback, Jeffrey! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Tammi F.
No issues with the process, rather than I did not realize I had to go through my patient portal to avoid paying $82.00
Response from MDLIVEFeb 5, 2021
Thank you for the positive feedback, Tammi! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Linda J.
A very great service, saving wait time. Qualified medical staff. I am very much please with this form of healthcare.
Response from MDLIVEFeb 5, 2021
Thank you for the positive feedback, Linda! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
CJ
The first doctor I was connected to declined to assist me. I'm not sure why. It was clear that my problem was shingles but she said the marks didn't look like it to her, from the pictures. It is hard to get a good pic of your own back but I tried! I wanted to get some acyclovir started as soon as I realized what I had because you need to start it within 72 hours of onset. Anyway, the next doctor was very helpful and got me a prescription. My shingles never advanced beyond 5 pox marks and most of the pain has gone, 3 weeks later. Without the acyclovir, it may have been worse. I'm very grateful for her good attitude and the prescription.
Response from MDLIVEFeb 5, 2021
Thank you for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.