Amy C.
WASTE OF TIME AND NO CARE
WASTE OF TIME AND NO CARE. Scheduled an appointment and the provider didn't show up after 15 minutes. I called customer service and they confirmed I had the correct time and that the provider had logged in an hour earlier and marked me as a no show. We are in different time zones however they confirmed that the time listed in my zone was correct. I arranged my entire day for this appointment, including childcare, and they were unable to reschedule within a timely matter. DO NOT USE UNLESS YOU WANT TO WASTE YOUR TIME.
Response from MDLIVEOct 17, 2019
Hi, Amy. We're sorry to hear that you had this experience. If you would like to discuss your consultation further, please contact MDLIVE customer service at (800) 400-MDLIVE. Hope you're feeling better.




