MDLIVEReviews of mdlive.com

Site said they could assist with eczema; so I uploaded pics and paid $45 for me to have a 3 min call telling me to go to a dermatologist. What a waste!!!!! Never again.

I would've went to urgent care however, I just got a letter from my insurance company about telehealth so I figured I'd give this a try. They have certain ailments listed however, if yours is not listed, they ask you to fill it in so that they can direct you to the right doctor. I had spasms in my shoulders which was not on the list. Even though I stated my issue, when I actually spoke with the doctor, for about 1 minute, he told me that MDLive was was not permitted to provide muscle relaxers and could not be help me. Had they put a disclaimer on the site regarding what they could not treat or what they could not provide, I would've went to urgent care however, they did not. I still had to pay the fee and ended up having to go to urgent care anyway. Will never use again.

My husband called today 10/29/19 because he caught what I have; bronchitis and a sinus infection. They told him his green mucus was constantly misdiagnosed and didn't even acknowledge his complaints about fluid in his chest when coughed. Prescribed him a ton of BS crap that he didn't go get filled. Instead we went straight to Urgent care, paid $155 as we are self pay, for them to tell him "Yep you have a sinus infection and bronchitis!". I went in on Sunday and got on meds. Thankfully the urgent care listened to my husband and he now is on the CORRECT prescribed medications. You can't beat a live doctor. The guy was arrogant and self serving. I won't reccomend MDLive at all to anyone.

Husband had a rash. Uploaded a photo as requested. Joseph Messina called us & told us he (my husband) needed to see a dermatologist.he only spent 6 minutes on the phone with us. He was very short, impatient & rude. We paid the $44 co pay upfront for this unprofessional to act like we were wasting his time. The photo was uploaded prior to the call from the Dr. Therefore we could have been told upfront he couldn’t assist us. All the advertisement state they treated rashes but yet they took our money, insulted us & did not assist us!! MedLive is a rip off!! Kimberly Hunter/Zachary Hunter

On 9-25-19 I setup my account on Mdlive I contacted Dr Misba Lateef. She asked for my symptoms and prescribed medication to treat my allergies. She ask my for pharmacy info. And was going to send the prescription to the pharmacist. 2 hours later the pharmacist never recieved anything from this doctor. I had to call Mdlive and I spoke to someone about my situation. She said she would contact some sort of team to investigate. Well 20 minutes before the pharmacy closes i received a text thst they sent the prescription. But now I have to wait till the next day to get my prescription. This company needs to monitor there customer service. I totally will never use this service again. Any I am sure they will still get there money from me.

Absolutely worthless! This is NOT the old MDLIVE of years ago, much has changed and it is not a total waste of time and money. The ratings will continue to DROP as this service has changed drastically from the way it was just a couple of years ago. Called in today, my son clearly has Strep throat (I've raised 3 kids and have seen my fair share of what Strep looks like). I called in and spoke to a DR who's only criteria was a "Rubrics Cube" # that generates a "Probability" score of whether or not "You score" high enough to get antibiotics. I explained half my sons class is Out sick with Strep, my son has swollen neck glands and white flaky patches in the back of his mouth but because he lacked a "fever" above 100.4 he "didn't score" high enough to show he has strep. I was advised I could go on Amazon and purchase a in home strep kit (which I checked and it will take 4 days to arrive, not available as a PRIME item) and if after testing him it shows positive he could have antibiotics, the kit is $40. So, I asked the DR should I just let my son "suffer" with a burning throat and lack of energy? I wonder if he would let his child wait "4 days"... In the past, when I would call in and describe symptoms and explain what was running around his school (flu, strep ETC), the DR would call in a prescription and we would knock out whatever my kids or wife had going on. Not now, now you are just told to take Tylenol and order test kits online. NO THANKS! Instead of this nonsense we Headed to the CVS minute clinic for immediate help an antibiotics. After all is said and done, for $99 albeit having to leave our home, it is a BETTER option to go see the minute clinic, leave with the antibiotics (i guess I would have to have left my home anyways to go get the meds had the DR called them in like HE SHOULD HAVE). After taking into account the $40 MDLIVE said I would have to order and pay for just to get them to call in my sons Antibiotics there is only a $59 price difference and then saving the $35 a month for this now TERRIBLE service, there really isn't any benefit or savings to having MDLIVE. Called and canceled their service as of TODAY.

Not worth the time or money. Said I had seasonal allergies & needed to take Zyrtec. I do not have seasonal allergies. Did send an RX for zpac but nothing for my cough. So I will end up having to make a dr.'s appointment anyway. So I will be paying copay & wasting my time twice. Not worth the hassle.

This is the second time have used this service. Filled out all the information and the on line doctor apparently did not read any of it. Gave me a standard diagnosis with prescription way under what was needed. The nurse that called -could not understand her at all. Ended up in urgent care with a much stronger antibiotic. In short, I ended up being sick for 10 extra days