MDLIVEReviews of mdlive.com

I was extremely ill with what I knew was a sinus infection. Due to my history with MDLIVE, the doctor who called me back should have had access to previous visits, I would think. The dr would not prescribe antibiotics until I had symptoms for 10 days. I know my body. I go from 0 to full blown sinus infection in a matter of hours. I had a debilitating headache and there was no way, I could live with it for 10 days. I understand the effort to keep from prescribing unnecessary antibiotics, but they were necessary. I ended up going to my PCP the next day and paying over $200 for an office visit that could have been avoided. I thought that was the point of my employer providing MDLIVE?????? I was so disappointed, no, angry, that I did inform HR.

Scam!! I was sick with sinus infection, told me to go to er could be minigitus, what a bunch of crap

The Dr that I had did not read my charts. I told her I had acute sinusitis. She prescribed me the same meds I use on a daily basis and diagnosed me with a common cold. I threw 20$ out the window that day. Was very disappointed in my results.

The Physician I consulted with, trivialized my concerns, lectured me on subjects I have long familiarity with, did not prescribe the medicines I wanted, and, recommended "over the counter type" symptom reducing substances that I consider to be useless. Overall, I would prefer to receive the treatment I expect, I prefer to be treated with respect and dignity, and, I expect a provider to provide, rather than to dispense lack of care, or to operate by basically telling me that "it will go away on it's own." The physician told me he was an "ER Doc for 20 years". I suggest that he is ineffective in family practice, he has poor presence with patients, and, that he should take up Veterinary medicine, if he wants patients who know nothing, and who will quietly accept negligent treatment.

Doctor cut me off while talking and just told me I need to get an in person visit. So I basically paid $40 for nothing. Wonder if I can even get a refund for this.

If there was a 0 star rating I would leave it. The conferencing service used by MDLive was poor and I got several random calls before I was connected to a physician--and after I talked to the physician! After less than 5 mins on the phone the physician determined my medication and said he would send it to the pharmacy. 6 hours later I called MD live back because the prescription still had not been sent. The nurse I spoke to was rude and told me that she had no record of our appointment ever happening. I told her I had a record on my phone and she said she would double check with the physician. An hour went by and she called back and confirmed that I did actually have an appointment and confirmed that I would be able to receive my medication. 9 hours later my medication was sent to the pharmacy for pickup. Overall, this was a huge waste of money, time and effort and after this experience I would 100% rather spend more money at the walk in clinic because they have never once failed to get me a basic prescription asap when I needed it. I'm not even sure how this service is legal, the business is run so poorly.

Talked to a doctor. He said I had bronchitis, said we would send in an order for an inhaler. He didn't. I also had to be taken to the emergency room because my breathing got to hard. It ended up being an allergic reaction, that the ER told me you could tell with the progressive closing of my airways and the rasping breath I was taking.

The doctor was in a hurry and would not listen when I told her I had a sinus infection. She insisted that I had a virus. Called me in over the counter medicines that I did not need to pay you guys $35 for. The one prescription that she did call in was the tuss pearls, which if I could have understood her I would have told her that they do nothing for me that I needed cough syrup. Called back and talked to her nurse and she would not relay my message to the doctor so I told her to refund me my $35. Very upset with my service and care. :(