MDLIVEReviews of mdlive.com

It's hard enough to ask for help, but then the billing prevents you from seeking help. I was billed $100 to schedule an appointment over a week out so that I would be paid, and then was told it wont go through until I complete my appointment. No where in signing up did I consent to being billed today - it asked me to save my payment information and confirm my billing information. No explanation why I have to pay full cost when my insurance covers this service. Well the funds are still being held by my bank and they can't stop payment. I called and was told my only option was to cancel my appointment and refund the payment. The funds are still being held by my bank, nothing on either account shows that the payment was cancelled. So here's to not getting help, a week of overdraft fees, and a company that absolutely does not care.

Waste of time! Go to the doctor instead. Seriously! Doctor had no bedside manners and didn’t seem caring at all. Doctor did not want to help me and when I told him I probably needed antibiotics because my stuffy head turned into fever and I was at home with a 3 week old baby and had no flexibility to go to a doctor since my husband worked, he told me to go to the ER via message and get checked for the flu. All I needed was a zpak called in and had no concern I had the flu as I knew it was a sinus infection as I’ve had many in my lifetime

The call didn’t do me anything for me. He wouldn’t prescribe anything without looking in my ear first. So I was told to get generic ear ache drops to help with just the pain. Still had to go to a regular dr for antibiotics. Good idea, but not good for ear aches.

The doctor I saw, Chad Curlee, was unbelievably condescending. I wouldn't see him again. He acted like every question I had was the dumbest thing he'd ever heard. The other doctors I've seen through MD Live have been wonderful. I worked for a health system for four years and worked with physicians all the time. No way would we have employed someone with that kind of attitude. There are too many healthcare alternatives to have someone like that in an organization.

The Dr I had didn't want to listen to what I was telling him about how I always get sinus infections. He thought it was a virus so he prescribed a low dose (250) of a Z pack. A week later I had to make an appointment with my own Dr. who prescribed a steroid and amoxicillin for a 10 day period. This experience wasted my time and money and worse, didn't make me better. I will go to my Dr. who won't mess around and make sure that I get better instead of prescribing a week dosage because of how he feels and not how I feel. I let the Dr. know that I've used that before and it doesn't always work but he thought it was a virus so he wasn't going to treat it seriously. Even if he was right, a real antibiotic wasn't going to hurt me. I had to continue to feel miserable.

Still waiting to hear why I was overcharged. Have the wrong info in for my plan. Bathed me 20% at time of call. Ha the bibs $45. My HTS plan paid $25 and no s paid $20. No explanation on where the $9 is. I want my $9 back, please.

Paid $35 co-pay to be referred to my primary care physician for a treatable sinus infection.

I was very disappointed in my first and only telemedicine appointment. I clearly stated that I was suffering from post operative pain. The doctor was very nice, however he was unable to prescribe me any medication. He explained why, so my question was why schedule an appointment and charge me a copay when it was obvious that he couldn’t help me?