Adria J.
⭐ **MY EXPERIENCE WITH MCMAHON MOTORS…
⭐ **MY EXPERIENCE WITH MCMAHON MOTORS BROWARD — PLEASE READ BEFORE BUYING** I wish I could give McMahon Motors Broward zero stars. I purchased a **2018 Honda Odyssey while I was approximately 8 months pregnant**. Before the sale, they were extremely persistent—calling, following up, and doing everything possible to convince me to buy. Once the papers were signed, my experience changed completely. Only **FOUR DAYS after purchasing the vehicle**, my dashboard lit up with multiple warnings, including **Emissions System Problem, Brake System Problem, VSA Problem, Hill Start Assist Problem, Brake Hold System Problem, and Power Steering/EPS Problem.** I contacted the dealership immediately. An independent mechanic diagnosed a **P0302 Cylinder 2 Misfire**, and I had to pay out of pocket to replace failed fuel injectors. I also experienced a loud tapping/rattling noise and ultimately had to replace the **timing belt and tensioner**. Now I continue to have **serious transmission problems**, and the warranty they provided **DOES NOT COVER the transmission repairs I need**. I am now facing the possibility of having to **rebuild or replace the transmission**, costing me thousands of dollars more. I called McMahon Motors again to explain what I am going through. They listened—or pretended to—but **nothing was done to help me**. That is what disappoints me most. Before the sale, they knew how to reach me, follow up, and make me feel valued. **After the sale, I felt completely abandoned.** While dealing with these vehicle problems, I was heavily pregnant with children who still needed to get to school. There were times I had to **walk and take the bus with my children in the South Florida heat while 8 months pregnant** because I did not have reliable transportation. The entire situation caused me tremendous physical and emotional stress during an already vulnerable pregnancy. I later delivered my daughter prematurely, and **both my daughter and I required hospitalization; my daughter spent weeks in the NICU.** I will never forget how stressful this period was while also dealing with a vehicle I had just purchased and could not depend on. There were other issues too, including a **roach infestation** and a **broken windshield the dealership had agreed to replace**. I sent McMahon Motors multiple written communications documenting these problems and gave them opportunities to address them. Yet months later, I am still spending money repairing a vehicle that started showing serious issues **within days of purchase**. My experience has been that McMahon Motors Broward seems far more concerned about **making the sale than taking care of the customer afterward.** I cannot speak for anyone else's experience or how their positive online reviews were obtained, but **my experience does not match the glowing reviews I saw before purchasing.** I have **receipts, diagnostic records, repair invoices, pictures, text messages, and emails** showing that I contacted the dealership almost immediately. My advice: **DO YOUR HOMEWORK. Get your own independent mechanic to inspect the vehicle before signing anything. Read every word of the warranty, and do not assume a “powertrain warranty” will cover the repairs you expect.** Based on my experience, **I WOULD NOT PURCHASE FROM MCMAHON MOTORS BROWARD AGAIN, AND I CANNOT RECOMMEND THIS DEALERSHIP.** The stress, inconvenience, repair bills, and continued transmission problems have not been worth it.