Toya T. R.
untrustworthy
I made a purchased a tablet from Mcbub in December. After about 60 days, the power cord was stripped. I asked Mcbub for a replacement and i told i need to buy another one. So i finally did. Not once but twice, they sent me a car charger (no what i ordered). They requested that i take picture of the charger they sent and give details about their own product, as if i purchased it from some other site. I requested that if they can't send me what i ordered in a timely manner that i want a refund. They replied " i will send phone charger quickly". I was DONE. Why do i need a product that i can't use and the company can't send the correct item nor do they seem to know anything about their products (it seems). After round and round about a refund they finally said, ok. From: [email protected] CC: [email protected]; [email protected] "I'm so sorry ,if there is no problem with the tablet we can't give you the return address.you can't return back. if you really want a return ,you have to take the return shipping and we will charge you 20% of the payment. I hope you can understand. best regards sara" After receiving this email and excepting the terms, i asked that they expedite this process. I haven't heard from them since. They don't have a return address on their site. you have to get it from a Mcbub representative. Mcbub did not respond to my emails for over a month when their policy clearly states that they will respond with in 1 business day. As of today, they finally responded asking me AGAIN what's wrong with the produce after clearly responding to the email chain from March. I had to get PayPal and legal involved to get anywhere with these people. I advise you to NOT purchase from these guys. Its not worth it, regardless of how inexpensive the items are.