MBFS USReviews of mbfs.com

SE POTESSI DARE 0 STELLE LO FAREI ! RICONSEGNO UNA SMART PERFETTA INTERNI ED ESTERNI A PARTE DEI MICROGRAFFI SUI PASSARUOTE POSTERIORI CHE PER POTER ESSERE VISTI CI VUOLE LA LENTE D'INGRANDIMENTO ! DOPO TRE ANNI PENSO CHE QUESTO SIA IL MINIMO E CHE LA MERCEDES DOVREBBE TENER CONTO DI USURA MINIMA !!!! MI VENDONO ADDEBITATI OLTRE € 500,00 ( PIU' IVA ) E SCANDALOSAMENTE € 158,00 PER UNA PERIZIA DI 10 MINUTI CON FOTO DIGITALI. OVVIAMENTE QUESTA PIGNOLERIA E MANCATA FRANCHIGIA SU QUELLO CHE E' UNA NORMALISSIMA USURA NON MI E' STATA INDICATA ALL'ATTO DELLA FIRMA DEL CONTARTTO !!!! DETTO CIO' OLTRE A NON UITILIZZARE PIU' QUESTO SERVIZIO VOGLIO METTERE IN GUARDIA TUTTI QUELLI CHE PENSANO DI UTILIZZARLO ! FATEVI CHIARIRE BENE I PUNTI DEL RITIRO A FINE LEASING.....RISCHIATE DI PAGARE PIUì DEL VALORE DELLA MACCHINA STESSA !!!!

Took out a lease over three years in a Mercedes Van. On the day before pick up I had an email stating they would check the van on the drive for any damage. I was shown the video and photos that the assessor took and they were all good. Even the assessor said no damage and one of the best he had ever collected. Fast forward 6 weeks I get a bill of Mercedes Benz financial services for £600. Stating there was damage to the roof and side panel. In the end I took it to the financial ombudsman who found in my favour, no bill to pay. They are low life crooks that try this on with everyone. In your contract you sign to say they can check it when it is back with them for damage. After the van as been gone two weeks, several hundred miles back on the van. Luckily I had kept the email were they stated that they would check for damage on the day. Apparently I should not have been sent this email. They are vile. I would not use them or any other of the services ever again. Scam scam scam artists. Be sure to take your own photos and videos on the day before the car / van is taken. Otherwise you will live to regret it.

Total ripped my daughter off in finance. Don't use them ... crooks con people Should be taken to court. Just because my daughter squared up the finance 2 days after her total amount to be paid of. They took another months money out and said sorry your fault that month is non refundable. So technically they made a months money out of her . Il going to get into with Maurice Blackburn lawyers . Get them to sort it Do not use them Shame on you . Il never buy a car off you anymore

BUYERS BE AWARE Mercedes finance its literal a rip off system and a scam do not use their finance !!!!! if you fall onto the trap of signing a contract for a whatever period of time , little to you know if you decide to pay off early they are going to take their interest in total in the beginning of your payments so you will be charged not for the time it took you to pay it but the term on the agreement . they are more than happy to take extra payments to bring you agreement closer to the end but they r eminent to rip you off and charge you for a period that there will be no outstanding amount my son bought a car £30000 took a finance for the amount of £25978.00 I been helping him to pay it before the 12 month thinking we was going to avoid the 4 year interest by making monthly payments of 2300£ monthly only to find out they are going to charges 60 month interest despite you paying it of in 11 months , their excuse to charge you 50% of teh loan on the 1st 12 month is because its on the agreement , he bought the car 4 months ago we paid over £8181.00 to this date and the outstanding is now £25067.20. may i just add teh car seller in south end on sea Mercedes dealership did state very clearly we would be only charge for the time it would take us to pay as we was very clear we wanted to pay it in 12 month but said they didn't do the 12 month finance agreement but i could pay earlier and wouldn't be charge the extra interest rates . ( utterly false ) there's no costumer respect or care , instead of appreciating a loan being paid earlier and only charge a standard 12 month interest rates if paid before than , they are opting for charging 60 month interest for a 11 month term , somehow i don't think its legal but they claim that it is , just got off the phone where i was told that i would be paying the £8900.00 of interest regardless of the length ill be seeking legal advice and if so ill be refinancing with a different lander . this note comes to advice future costumers not to use Mercedes finance it will only encourage them to rip off people i was sold fraudulently a 60 month finance agreement when i just wanted a 12 month and now forced to pay 60 month interest for a 48 month 0 outstanding period

Nightmare company!!! Despicable. They owe me over 25k for a vehicle that needs returning and they still messed up my credit file, never reply my calls and emails. Anthony Bagheshian is my case handler but the whole organisation should be struck off.

Se potessi dare -10 stelle le darei. Contratto intestato a mio nonno. Chiudiamo il finanziamento e rimane da recuperare un importo per servizi manutenzione non fruiti e quindi da riaccreditare a noi clienti. Non vediamo arrivare l’importo e scopriamo che erroneamente Mercedes Madrid (che si occupa di queste procedure) ha accreditato i soldi sul conto di Mercedes Italia (per errore). Un errore ci può stare, ma una volta scoperto l’arcano, ci fanno aspettare altri mesi per riavere una somma che loro erroneamente avrebbero già dovuto corrispondere. Una porcheria di servizio del genere nemmeno nel terzo mondo….. Morale: se avete i soldi comprate, se non li avete fatevi un finanziamento con la banca che fate prima. Lasciate perdere sti servizi scatole cinesi che quando è ora di rimborsarvi vi fanno passare le pene dell’inferno….

De meest slechte leasemaatschappij ooit. Met pech laten ze je gewoon aan de kant staan

Absolutely appalling service. They sent a letter out with debt advice because I owed 2p on my account. It costs more than that to print and post the letter. I phoned them up to pay the 2p and an extremely rude unprofessional man answered the phone. Asking for all my details for security which I answered correctly, but I had forgotten I had recently changed banks and provided the wrong bank but quickly corrected myself and gave the right bank name to him. His attitude was vile, refused to help me any further, even though I went through deep thorough security questions that only I would know. I asked to speak to someone else if he wasn’t willing to help me and he said “no I’m not going to do that, goodbye” and ended the call. I was in a queue waiting for my call to be answered for 45 minutes. If they want their 2p they’ll be getting it in cash, and sent to them via post. I won’t be dealing with such amateur customer advisors again. Mercedes are amazing cars, shame the staff don’t match. *update, a lovely lady named Bisma helped me in the end and it was all rectified very quickly. I informed her of the bad service and even she laughed at the 2p issue and labelled it ridiculous. Because it is. Bisma, you have really good customer service, don’t ever let your team pull you down.