MaytReviews of maytag.com

I want to post this review in the hopes that other avoid the garbage that Maytag is selling. I purchased Maytag in the hopes of getting a decent warranty with the product. According to Maytag, they place a 10 year warranty on their particular washer/dryer I purchased. Within the first year, my dryer had a defective part and needed to have service. It was like pulling teeth to get them to honor their warranty. Within six months, the part was bad again and when I contacted Maytag, they only warranted the prior replacement for three months. Folks, if you have ever seen the Tommy Boy movie, this is exactly what they discussed with regards to slapping a warranty on a piece of garbage product. Maytag manufactures garbage and I will no longer purchase another product from them. They may show how durable they are in their commercials, but in the end they are NOT durable! They also may say they have a 10 year warranty, read the fine print. I hope this review is viewed by many people and that it causes a significant loss of sales to Maytag.

My Maytag front commercial loader has a filter for large & small objects that only techs can get to. :( My last Samsung filter that I cleaned regularly was easy to get to. The service today was $195.11. I think Maytag should pay for the repair because of their POOR engineering . :( So much for their oL school brain washing telling US that we won't see a repair person.

Horrible service! We purchased a freezer through Costco. 2 year warranty. Freezer less than a year old and part went bad. By time we realized it (only a few days) everything in our freezer was thawed and at room temp. So we lost everything - all meats & seafood! Their website and other sites shows $250 food reimbursement but they won't honor it. Won't buy from Maytag/Whirlpool again!!

They want you to do everything you can not to call for service. Website maze is almost overwhelming. When you finally get in on a phone, they are nice enough nd no no third world country to deal with. But then, to simply get someone to come and fix my dryer they try to sell you two different “options” each about 1/2 the price of a new dryer. After all that, they can schedule it two weeks out for 1.5 of the local guys. So $150. Where I already had some for $100, which went into the price of the repair. I’m not get a Maytag again. Their reputation has worn out.

I brought a brand new 2022 Maytag washing Dr. ever since I got the machine I’ve been having problems they have come out four different times to try to fix the problem therefore I called their customer service to see if they could help me out in replacing my washing machine because obviously I got the rotten apple in the bunch when they first manufactured it they said they only could give me a 20% off discount on another product made by them I told them I fearTo get another Maytag product because that one might be a rotten Apple also is there anything else I can do to get them to just replace my whole washing machine because of all the defects it has in it

This is the most dishonorable company I have ever come across. I bought a dishwasher from them in November and it worked perfectly for six months. As it was under warranty, they sent repair techs four times, twice to swap out defective pumps, once to reset the control panel and a final time because the dishwasher still isn't working. The repair tech at that time took the temperature at the sink without giving it enough time to run (and did so remotely) and declared that the water temperature was not high enough, even though my hot water heater is cranked up to scalding. He did not check the heating elements. Maytag has told me to pay for a plumber, just to see how high the water temperature actually is and its representative from the corporate office lied to the Better Business Bureau and told them the problem was an installation issue, ignoring the points stated above. At no time was I told it was an installation issue. I will be warning everyone I know away from Maytag/Whirlpool as they are a dishonest, customer-cheating scam at this point. My family already knows to avoid them, having witnessed how they swindle loyal customers.

If I could give 0 stars or less I would! Our 7 year old Maytag quit. Waited almost 2 weeks to come out the first time. They decided it couldn't be fixed. Because of our warranty they gave us a "new" one, but only from Bestbuy. Probably because it wasn't "new". It was refurbished!! 2 days after getting it, it broke too!! It's now holding a load of my clothes hostage sitting in water with the lid locked and no way of unlocking it. We've tried everything!! Now they won't be out for another week!!!! 🤬🤬🤬🤬Maytag technicians are incompetent and the company is and it's products are trash!!!

When I mean to tell you , don’t even bother wasting your time and money !! We bought Maytag’s digital upload washer over $725 without warranty. I do laundry every Sunday just like the average person. Our washer is only 3 years old and just stopped working. We had tech service men to look at it only to tell us it would cost more to fix than the washer itself. We contacted Maytag regarding the issue and their response was, there is nothing we could do because you didn’t buy the extended warranty! Their products are junk !! Just read others reviews!! Maytag should go out of business because they are awful