Evan M.
Bad customer service
MaxWeb is a good affiliate network with a large array of offers. However the customer service is terrible. I was in contact for 3 weeks with customer service trying to get help with their pixel integration to Facebook ads as it was not sending conversions and not one person was able to help me set it up. Their integration guide is very outdated too. Kept reciving vague answers anytime I asked for help.
Response from MaxWeb IncSep 11, 2025
We appreciate you taking the time to provide us with your thoughts on behalf of MaxWeb. Every review is greatly appreciated since it enables us to enhance our communication and service. We regret learning about your Pixel integration and support experience. Please be assured that our management and technical teams have taken note of your comments and will use them to enhance our guides and offer more understandable support going forward. We value your candour and the opportunity to improve for both you and our affiliate network.



