Paul M.
Avoid at all costs
This company (if we can call it that) is trading here in the UK with no contact telephone number or business/return shipping address. There is an e-mail address but nothing more. I received faulty parts that needed to be replaced but they refused. Instead, they offered a small discount. The faulty items would have cost me more to replace from a reputable source so I asked them to accept the entire shipment back and refund me. At this point, they stopped communicating with me, failing to answer my e-mails. I forwarded the e-mail chain to PayPal who I had used to make the original transaction and thankfully they helped with the return process. That said, I had to return the parts at my own cost before they would refund me. The refund did come once the tracking document was produced but it was the same amount as the shipping cost to China! Their address' in China refer to offices in commercial districts and the recipients refused the package. The telephone numbers for China either do not relate to the company or simply don't exist. After many weeks of dealing with the courier and Chinese Customs, we managed to have the package destroyed. If it had been returned to the UK, I would have been subjected to another cost of shipping and Customs duty. I advise anybody thinking of dealing with this trader to think again. The company has no ethics and it has no customer focus worthy of note. My opinion is also that the parts are of inferior quality to that available here in the UK. You get what you pay for......and in this case, a whole lot less. I've put the hundreds of pounds I've lost down to experience so please use my experience as a lesson too.