Sandrock
Warranty replacement
Actually, having a seamless process on receiving a replacement for my defective product. Ness was so helpful and understanding even though I was slightly out of warranty, he authorized a replacement and it’s now attached to my iPhone. My only complaint would be the length of time in shipping it took for both the original and replacement to arrive. I am not quite sure why that might be? However I did notice text that mentioned the EU and their warehouse, perhaps that is where the item came from?



