Zorro
Deception on the true cost
It quickly became apparent that Maxlife’s main concerns is their own financial bottom line. I was never told that I was signing into a monthly contract with high cancellation costs. Their customer support is quite rude and somewhat threatening in regards to cancellation. The fact is they are deceptive about the true financial cost.
Response from MaxLifeJun 21, 2025
Thank you for taking the time to share your feedback. We sincerely regret that your experience with Maxlife did not meet your expectations. Please know that transparency and respectful communication are core values we take very seriously. We apologize if there was any confusion regarding the terms of your agreement, including the monthly contract and cancellation policy. Our intention is always to ensure that our clients are fully informed and supported throughout their time with us. We are actively reviewing this matter internally to ensure that all team members uphold the professionalism and courtesy our customers deserve. We value your feedback, as it helps us to improve our services. If you are open to it, we would welcome the opportunity to discuss your concerns further and work toward a resolution. Please feel free to contact us directly at [email protected]



