MaxiClimberReviews of maxiclimber.com

Maxi climber is junk! Stop selling junk! Don't like that it has lead and phthalates in it! Rollers are junk, starting to deteriorate after a few uses. Put out a quality product this product is a joke!!

Awful company, awful customer service, cheaply made crap. Runners will snap rendering it useless. Display doesn’t work. Absolute joke. Don’t waste your money on this trash.

The Maxi Climber XL is a really nice looking product. Assembly was easy (except for the pedal straps), and the company behind the product is great before and after the purchase. I would've like to have seen an electronic console (rather than rely on my own device), but other than that no major complaints.

The clip broke off for the phone holder the first day we brought it home. Badly designed phone holder. Then a year of barely using it as we were putting it away the bottom piece where it folds snapped off too. We were able to get a replacement but they unfortunately sent it to the wrong place and now they cannot locate a new piece for me and it has been over two months since I've asked for replacement parts. The lack of communication is extremely unfortunate. I keep having to pester them about where my parts are and no one has a clue when the new one will come in. I recommend you all to get something else. A stationary bike might be a better investment than this.

This company is the worst - with a lack of info on their site or ig, I was under the impression when I clicked on the ad I was purchasing something with resistance but it wasn’t- few weeks later I see there are two versions of the machine. I reached out to the company and their refused to do anything about it - literally just emailed and told me I’m past the 30 day warranty and that my only Option is to buy another one. This machine is crap and does NOTHING for you it’s a joke - I would never order the newer machine after I was treated that way.

This is clearly a very poorly run business. My entire experience has been frustrating and horrible. The only thing Maxiclimber has been able to accomplish is charging my card. I deeply regret placing my order, and all the time I have wasted tracking it down. I'm now cutting my losses, giving up on trying to work with this company and disputing the charge with American Express.

You wait forever for the product to come for it only to be damaged because inappropriate packaging. The customer service is the WORST I have ever seen. Please save your money and buy something else. WASTE OF TIME AND MONEY. If I could make it ZERO instead of 1, I would.