MatoyliReviews of matoyli.com

I accidentally ordered the wrong pair of Nikes. I immediately sent them an email, asking if they could either refund my money or let me exchange for a pair I like. The last message I sent them was refused. I'll never order anything from them again. Do I even have any recourse options or am I stuck with a $140 pair of Nikes I'll never wear?! UPDATE - They went out of their way to make it right. It takes quite a while. I didn't realize they werent being shipped domestically (USA). I guess I need to practice a little patience before I throw companies to the 🐩🐕🦮. They ARE legit. I take back everything I said above.

I have been trying to return a pair of shoes I bought and cannot get the company to give me return instructions despite 4 different requests. I am extremely frustrated and not sure what recourse I have here.

Fast Shipping. Smooth transaction. Recommended seller

This company is a scam and the address they show in the US belongs to a residential couple. I know the couple and they have been trying to get their address removed from their website. The couple have received return items, BBB letters and more harassment due to these scammers. They may be out of business now but I am positive they will open under a new name.

NEVER RECEIVED SHIPPING OR TRACKING INFO AFTER A MONTH OF ORDER. AFTER MANY EMAILS AND INQUIRES COMPANY BLAMED THE DELAY ON A LOST SHIPMENT BUT REFUSES TO REFUND MY MONEY. WANTS ME TO CHOSE A DIFFERENT PAIR OF SHOES. I AM NOW TURNING THIS OVER TO AN ATTORNEY BECAUSE THEY STOPPED RESPONDING.

I ordered a pair of shoes and then looked around a bit more at their site and realize the company is a fake sneaker seller from overseas. I contacted them within two hours of placing my order and they linked me to their cancellation policy (must be cancelled within 12 hours of placing the order). I responded that I'm well within the 12 hours, so please cancel my order. They responded in a day or two asking why I'd like to cancel my order. I responded that I just don't want the shoes anymore and my original request was well within the time frame to cancel. They responded a couple of days later saying "sorry, your order is already in process and we can no longer cancel it. here's a coupon for 10% off your next order." As others have said, the shoes come into the US through a bogus address in Jamaica Queens NY. The box did arrive to me a week or two later, but I rejected it and returned to sender, hoping that they'd have to refund me when they get the shoes. But since the return address is bogus, the package is now just floating around USPS somewhere. I've contacted them again asking for a refund. If I don't hear from them in a day or two, I'll reach out to my credit card company about it. Believe all of the reviews on here. This "company" is awful and only exists because they're a needle in a haystack.

The best sneakers. I love the retro 4 style. The color is great

I bought a pair of shoes that turned out to not be authentic. I can not get them to give me a refund and I can not find the website again. Its like it does not exist. Terrible! Beware!