Shandtrale M.
Still waiting for my refund
Still waiting for my refund and for someone to respond to my email but yet I can keep on receiving emails reminding me to give you all a rating …. Pure BS
At Maternity Miracles, we understand that the first few years of parenthood are a whirlwind of memories, milestones, and precious moments. Our mission is to make those adventures as smooth, safe, and stylish as possible with our curated selection of baby & mom products.
maternitymiracles.com (maternitymiracles.com) has 167 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 41 reviews with 1 star · Clear filters
Shandtrale M.
Still waiting for my refund and for someone to respond to my email but yet I can keep on receiving emails reminding me to give you all a rating …. Pure BS
Salvador M.
The baby car seat did not have a chest plate. The hospital did not allow us to leave with baby because the baby car seat wasn't approved. Had to buy a new one.
Tracey W.
Horrible services
Michelle W.
Since I cannot respond to the reply below my last email ... YES in fact it was copy and pasted since this is the same owner of the TAY ONLINE STORE and he does not respond to my emails or my reviews on the other site so I had to get his attention and WARN others in another way. YYES IT WAS COPY AND PASTED thats 100% true. Is it a false review? 100% NO. please go and read the reviews on TAY ONLINE before making purchases with this company or the other company. They sell the same garbage strollers at this place like they do online. READ MY REVIEWS BEFORE MAKING A PURCHASE. HE TOOK MY MONEY TOLD ME HE WOULD PAY FOR MY SHIPPING BACK I RECIEVED A DAMANGED STROLLER WITH 3 WHEELS AND HALF THE STUFF MISSING THAT I ORDERED. LIES!!! this company does not deserve any business. SHADY! take your money elsewhere. if you read the other reviews on the other site there are others like me saying how he does not respond to them either!!!!! WATCH OUT PEOPLE.
Response from maternitymiracles.comMar 30, 2021
If you email our support line at [email protected] and provide your order number we will be able to send you either a full refund or the missing part. I am unable to find your order with the name that you are using here on Trust Pilot. We are unsure where you are getting your information from, but we are not associated with any other companies. We would love to help you out with any problem you have with us. Please reach out to us using the email above so we can further assist you. Thanks for your understanding.
Pauline G.
The stroller/car seat took over 2 weeks to arrive. The car seat purchased from your site did not come with a base to secure seat in the car or the buckle that clasps across the baby’s chest to secure baby in the seat. After having my son, the hospital would not permit us to leave with the baby in the car seat because it was considered u safe as a result of not having the proper buckles to secure the baby.
Jackie F.
I bought a $299.99 baby stroller from this website: maternitymiracles.com on Cyber Monday (Nov 30, 2020). The business name is called "Maternity Miracles - Luxury Baby Strollers & Maternity Gifts". I received the baby stroller on Dec 4. The package is a large box. I opened it and found the product is different from the pictures and videos on the box and their website. I checked the details of the product and the manual. This is actually a counterfeit product which is obviously made of cheap materials. It is NOT Luxury AT ALL. It has a harsh chemical smell. The stitching on the stroller generally is quite frankly shoddy. Not only this, but the manual is just one piece of paper with limited information and doesn't even have their logo and brand name printed. It even does not tell you how to fold your stroller. The instruction on the manual is created very carelessly. The words are poorly translated from another language. I was every disappointed and decided to return it back to MM. I emailed them on Dec 8. They didn't respond on Dec 9, and I again used their website messaging system to send a message to them again. They responded on Dec 10 evening. They gave me an address to send the product to but didn't give a prepaid shipping label for my return. They also encourage me to keep the stroller for a $125 partial refund. I refused and asked for a prepaid shipping label for my return. They say no and I have to pay for the shipping. I mean the box is huge and my wife is pregnant, so I have to handle it by myself. I told them I was not going to pay for the shipping because I trusted them but they keep disappointing me. The quality of the product is low. I do not think it is safe for my baby. I have no way to speak up but filing a complaint to Better Business Bureau (bbb.org) and giving reviews here. I found the way of complaining to the Better Business Bureau because I googled Maternity Miracles and found they actually had already received many (I saw at least 35 and all gave 1 star) complaints on bbb.org. And this business is not BBB Accredited. I hope I saw these complaints before I bought the low-quality imitation. I'll keep this review posted until they help solve this issue. I have been buying stuff online for years and never experienced such a horrible buying before. They just ignored you and your requests.
Jashawna M.
So I ordered the black and gold stroller and car seat REMEMBER BLACK AND GOLD.I checked out I got the confirmation email with a picture of a all black set.I was confused so I went back online and it said sold out.So email the company and no response.I’m very upset this is my sister first baby and loved the black and gold.
Edward B.
I had to get in touch with Norton. Once I did then my second item was shipped . Emailed maternity miracles and got nothing. When I contacted Norton I was contacted within one hour!
Response from maternitymiracles.comJan 2, 2021
Hello Edward, I apologize you had to reach out to us on Norton. I also would like to say sorry I had to send you your tracking information in the evening instead of the morning after I sent out your baby stroller set mattress replacement. I did not receive your address conformation response until Sunday Dec.20,2020(the post office is closed on Sunday) and had to wait for the post office to open Monday morning on Dec. 21,2020. I saw that you received your stroller set mattress I hope you and your family are enjoying the order. Once again I apologize for any error on our end. Thank you!