Moka J.
HORRIBLE Customer Service ! Just absolutely horrible !
I ordered a 3-in-1 stroller combo and wanted to exchange the item. I wanted the exact same stroller but in a different color. The person who answers to "adminmaternitymiracles.com" (@ goes after admin due to emails not being allowed in reviews) told me the color I wanted in exchange was not available. Because of that reason, I requested a full refund. This person informed me to ship the item back at my own expenses and once received, I would receive a full refund. I informed this individual (with an attached screenshot) that your company refund policy states you will send a return shipping label as stated in your policy that was available to me on your website before I requested my refund. This individual responded saying that they will not provide me with a return shipping label just because I don't like the color. This is absolutely absurd and poor customer service. I was able to provide this individual with an accurate screenshot of the statement from your website that states you would provide me with a return shipping label but because my reasoning is not subjective enough for your terms, I'm expected to pay over $100 to send it to an address that UPS told me doesn't exist. Your company appears to be scam and I am absolutely not pleased with customer service provided. Because of the actions of this individual, who actually stopped responding to my emails, I had my bank dispute the charges after providing them with the emails and relevant information that proves your company refused my refund for their own subjective reasoning. I will never order from you again and I posted this information across many review websites to prevent others from purchasing from your company.


