MatchKicks.comReviews of matchkicks.com

Matchkicks is one of the WORST companies, I have ever did business with. Well searching the internet trying to find something different to get my husband, I found matchkicks. He's a sneaker head, and I knew he would love the shirt. Didn't want to order more than one because I wanted to make sure the quality was good. So, I placed an order on 2/2/24. On 2/9/24 I emailed the company because I hadn't received shipping info. I was told the order was stuck due to tech difficulties. All I wanted was some type of answer as to when I should expect to receive it because it was a Valentine gift. I was given the runaround. I was told I should receive between 2/12-2/14. Still hadn't received a tracking number. I had to email the company AGAIN to ask for a tracking number. I was given THREE different tracking numbers for one freaking shirt. Only to now turn out that the package won't be here until 2/15. They had the nerve to offer me a discount for a future order for my troubles. I WILL NEVER ORDER FROM THIS COMPANY AGAIN. The worst ever. I really don't even rate them a one star.

I ordered a sweatshirt and socks on December 4th and my order just came in today, February 7th. Between the Holidays and V-day next week, I honestly forgot I even ordered from them. After reading the other reviews today, I’m almost scared to wash either of them. I hope things get better for this company because I love their concepts and fashion sense….but for right now…THIS AINT IT!!

I am so irritated. 😤😤 I've been waiting on these shirts to match my Jordans and what I received versus what I ordered and seen on the website does not match. I paid $35 for a T-shirts that still doesn't not match my shoes. What a waste!! 10 out 10 would not recommend!! 🤬🤬

Ordered 2 shirts from here and they did not match my shoes at all. What you see online is not what is delivered. I tried to get a refund and they want you to pay to ship everything back out of your pocket in order to get the original refund. very poor customer service WOULD NOT RECOMMEND!!!

I bought a shirt from matchkicks and after only 2 or 3 washes the design is completely ruined. I contacted them and they won't replace it because it's after their 14-30 day return policy. Obviously their quality isn't good if it peels of so fast. Won't be buying from them again.

Wanted to add to my previous review a little. As I stated before, their customer service is unmatched. They have went out of their way to fix the issue with my hoodie. Not only did they send me a replacement, they fully refunded my money. Because the replacement they sent still wasn’t up to my standards or theirs, they printed me another hoodie. Wooow! As a sneaker and clothes addict, I promise you that you will not find customer service like this ANYWHERE! I wish this company nothing but the best. They deserve it!

I like the companies apparels and i have even ordered from them a few times, however one time I ordered from them and they sent me the wrong size. When I requested a refund I expected the amount I paid for the item plus the shipping I spent, but they only refunded me for the item and not the shipping I spent on an item I didn’t even order. It was their fault they sent me the wrong item so l also should have been refunded for the shipping for an item I didn’t order. Why should a customer pay for shipping for an item they didn’t order, that’s just poor customer service on their part and makes no sense to me. It not about how much either it’s just the principle.