Lydie
Scam !!!
I bought lightroom preset for mobile. They didn’t mention you need lightroom on your computer to use it !!! Of course they change the description after I contacted them, but they didn’t refund me. I can’t use the presets and I am really disappointed. It is not worth it ! I was hoping for a goodwill gesture or a solution but they absolutely don’t care. Worst experience of buying things online by far.
Response from Mastin LabsFeb 9, 2022
Hi Maddie, we are sorry you had a bad experience. As stated on our website, An Adobe Creative Cloud subscription and desktop computer are required for installation and use of our Mobile Profiles. Because our products are digital downloads, we are unable to offer refunds or exchanges. We would never change dour description to deceive a customer. Thanks for your understanding. Please let us know if you have any other questions or concerns.


