Greg B.
Nine days after the shipping notice, USPS still says no package has been tendered and customer service won't tell me what's going on.
Ordered on a Sunday and they billed my card immediately. On Monday I got a notification that it had shipped, but USPS tracking said they were awaiting the package... for the rest of the week. I contacted customer support on Friday by email. On Saturday I got a response asking me to wait until Monday for an update so they could check with the warehouse. No update came Monday or Tuesday. On Wednesday, USPS was still claiming the seller never tendered the package. I reached out this morning, but got no response by EOD. Still waiting for an answer on where my order is 5 days after reaching out.



