Master Painting and Remodeling Reviews | Read Customer Reviews of masterpaintingandremodeling.com

Master Painting and Remodeling Reviews | Read Customer Reviews of masterpaintingandremodeling.com

Master Painting and Remodeling reviews

Showing 3 reviews with 2 stars · Clear filters

Lorraine B.
May 24, 2016
Painters were great, however....
The owner of the company wrote a detailed estimate including two coats of Paint. We did not get that. He did not honor the Angie's List coupon. The driveway and planters were not presure washed. The paint in the master bathroom and master bedroom did not match the touch up paint. Overall the painters were courteous but it definitely was not worth it dealing with the company. On top of that the owner, Rod M tried to charge me $400 extra dollars for "outside work"
Response from Master Painting and RemodelingAug 20, 2023
Dear Mrs. Bell, Thank you for taking the time to share your experience. We're sorry that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We want to address your specific concerns and make things right. Please feel free to contact us directly at the phone number listed on our webpage so we can talk more about your experience. As a token of our apology, we would like to offer you a solution, such as a refund or a discount on future services. We hope to be able to serve you better in the future. Thank you again for your feedback and for choosing Master Painting and Remodeling. Best regards, Master Painting and Remodeling Team.
Report
Julian
Mar 2, 2016
Called 5-6 times just to get the job scheduled
After several attempts trying to schedule the job, I actually got another company that did the same for less and actually put in more details to the effort (not simply a 2 day job).
Report
John
Mar 1, 2016
Very poor cleanup - no control over workers
The owner sold the job like a pro. However, when it came time for the job, he had no control over the men. They also did a horrific job cleaning up - to this day I still have paint chips all over my property. The sad thing is that he wasn't the cheapest - I was willing to pay more for a pro job but I was left disappointed.
Response from Master Painting and RemodelingAug 20, 2023
Dear Mr. John, Thank you for taking the time to share your experience. We're sorry that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We want to address your specific concerns and make things right. Please feel free to contact us directly at the phone number listed on our webpage so we can talk more about your experience. As a token of our apology, we would like to offer you a solution, such as a refund or a discount on future services. We hope to be able to serve you better in the future. Thank you again for your feedback and for choosing Master Painting and Remodeling. Best regards, Master Painting and Remodeling Team.
Report