Master Supplements, Inc.Here at Master Supplements, we believe in honesty, hard work, and, most importantly, helping people. We're proud of our product efficacy and we're committed to getting them into the hands of those who need help.
Master Supplements, Inc. (master-supplements.com) has 783 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Shea C.
Love the product! Makes my bloating is nonexistent now.
Response from Master Supplements, Inc.Aug 2, 2016
Hi Shea! We LOVE helping our customers! Thanks for sharing your experience with us! Your Friends at Master Supplements, Inc.
Diane
Thank you for such responsive and efficient delivery of your wonderful product.
Response from Master Supplements, Inc.Aug 2, 2016
Hi Diane! So glad you had such a positive experience with Master Supplements, Inc! We value our wonderful customers and want every experience to be positive! Your Friends at Master Supplements, Inc.
Trisha F.
I had received a bottle of Theralac and the inside seal didn't seal all the way. I called and they sent a new bottle right away with a paid return usps label. They were very friendly and were enthusiastic about providing customer service.
Response from Master Supplements, Inc.Aug 2, 2016
Hi Trisha! We do pride ourselves on 100% Customer Based Service! I'm glad your experience with Master Supplements, Inc. was so positive. We look forward to hearing from you in the future. In the meantime, if you have any questions about dosing or protocols, please give us a call at (800) 926-2961 or email at [email protected]. Your Friends at Master Supplements, Inc.
C Barnwell M.
I spend a lot of time reviewing products for patients with very complex health issues. Every recommended supplement is carefully reviewed and scrutinized against stringent standards before they are incorporated into therapeutic protocols. I have consistently found the Master Supplement product line to have powerful concentrations and careful selection of optimally combined organisms that make possible the task of reorganizing the human gut when it has been compromised by medicines, microbes and/or milieu.... Time and again, Master Supplement patients are not only symptomatically better, but their advanced stool testing demonstrates fully developed diverse populations of commensal organisms that suggest a fully restored and functional gut-microbiome status.
Response from Master Supplements, Inc.Aug 2, 2016
Hi Dr. Barnwell- thank you for taking time to post! We appreciate all the support you've given us since you started using and recommending our products. Your endorsement means a lot to our company! We are honored to be partnered with such a dedicated, compassionate healthcare provider. We look forward to working with you in the future. Your Friends at Master Supplements, Inc.
Brenda A.
All was good, products are high quality. The only thing I was not aware of, was that I had to pay taxes upon delivery... Must have been that it was a mn international shipment.
Response from Master Supplements, Inc.Jul 27, 2016
Hi Brenda- thanks for purchasing our products! Master Supplements, Inc. does not charge any type of tax or tariff on international orders. Varying countries have their own tax and customs applications for which we have no control so presumably Mexico is one of them. Hope this helps, Brenda- have a great day! Your Friends at Master Supplements, Inc.
Jon S.
Very happy with this product and company. Customer service with Sophie is always excellent. Give them a call and see how they can help you. I think you will be impressed, as I am. All the best.
Response from Master Supplements, Inc.Jul 18, 2016
Hi Jon- We are so pleased you have had great experiences with our company! Our Customer Service team works diligently along with our Quality Assurance and Operations departments to ensure 100% satisfaction. Have a great day! Your Friends at Master Supplements, Inc.
Allison B.
This morning I was trying to finish some paperwork for our son who has Autism, and needed some pricing information, to include on a report for our county services department. As I was unable to log in to my account, I posted a quick message to the Master Supplements Facebook page. Within minutes I received a call from a sales rep, offering to help with my order. When I explained my mission (paperwork!), she generously offered to look up and calculate all the pricing information I needed. I was able to move on with my forms, and my day, within 10 minutes! Fantastic customer service!
Response from Master Supplements, Inc.Jul 6, 2016
Hi Allison- So glad we could help you with your paperwork. We figure with the amount of red tape you experience in balancing your household, we can do our part! Good luck and have a great day! Your Friends at Master Supplements, Inc.
Valerie N.
The other day i gave master supplements one star. I was wrong i did not receive my order but it was not there fault. I called them and they where very curtious. And very helpful. Thank you master supplements. I give them ten stars.
Response from Master Supplements, Inc.Jul 5, 2016
Hi Valerie- it was a pleasure speaking with you this morning! As we discussed, we are re-shipping your bottle with signature required. That way we can accurately determine when your bottle is delivered. Thank you again for agreeing to update your review based on your experience with our company! Your Friends at Master Supplements, Inc.
