MasseysReviews of masseys.com

Someone fraudulently opened an account in my elderly father's name. A small item arrived to his home that he did not buy, did not consent to buying. After hours of trying to get a rep to help, we were advised this is a scam where people buy one small thing & find out you have good credit & then order large items. I was advised on the phone (so i'm sure there is a record of this) that the item did not have to be returned, my dad's account would be closed and all would be handled. Now he is getting a bill & threatened to go to collections bc he didn't return the item that he never ordered in the first place. I spent hours with customer service today and they were basically like "sorry for your elderly father's bad luck".

They approved me for 150$ credit line.They email relentlessly begging me to make a purchase with them and to use my credit with them.I haven't really wanted to because they overcharge for everything and not a little but a huge markup but to have a positive account on my report I was willing to buy something small but nope order completed goes to order could not be completed.I tried again and once more few weeks later same thing so I gave up I'd be doing them a favor paying way over retail price for something from them but now they send me promo codes for 25% off so I'm like huh ok that's a little more reasonable but I try the code and it says invalid I just laugh and shake my head and customer service was a complete waste of time this company is embarrassing horrible and I can't understand how they stay in business.

First order - They extended credit, ordered 2 pairs leather boots. Boots are NOT leather. They emailed me to spend more credit, ordered 2 dresses with sweaters. Was not notified dresses were on hold. Tried to pay for entire account balance online to resolve all outstanding issues. Website doesn't work, customer service phones don't work. Fraudulent business practices.