Haley H.
Missing items
Items missing from order. Ordered two hello kitty strawberry creme cups and two chocolate creme hello kitty cups, items weren't delivered with rest of order.
Response from Mashi BoxFeb 6, 2025
Hi Haley, I’m so sorry that part of your order was missing! We completely understand how frustrating that can be. As soon as you reached out, we processed a refund for the missing items. Please don’t hesitate to contact us if there’s anything else we can do to make this right. We appreciate your support and hope to serve you again soon!




