MashableReviews of mashable.com

I purchased a fitness streaming service two weeks ago. I was sent a link to a non secure redemption website that required me to upload personal information in order to redeem the “offer” that I purchased. After about 10 conversations with Olivia, and repeatedly sending screenshots of the non secure website I was offered a credit. Like the other comments above, Mashable makes you think you are purchasing something from them, when in fact the transaction on my PayPal statement was with stackcommerce. I was told by Mashable that they couldn’t refund my money because they had already paid the vendor, stackcommerce. Olivia kept telling me that stackcommerce would contact me but they never did. I finally contacted stackcommerce and an Olivia was the customer service representative which made me think that the same fake Olivia was handling my complaint for both Mashable and stackcommerce and that they are really the same company. Olivia #2 had no resolution either. “”She” sent me the same link to the same non secure website. I’m disputing the charges through PayPal. I don’t see how Mashable or stackcommerce are still in business. Quite the scam they have going to just keep blaming different divisions of their company. Do not buy from them!!

Avoid!! I have been waiting 2 months for an item that has been repeatedly sent to the wrong address. Despite half a dozen contacts by me, they have been unwilling to provide a refund or get the item sent to the correct address - so I am now having to go through the PayPal dispute process to recover my funds.

Bought some software through mashable. It was a piece of crap. Asked for a refund and the response was their policy was no refunds. Stack commerce is the selling agent. They’re worthless. Buyer beware.

1/16/20 - BUYER BEWARE:This is a direct quote from a Mashable agent via email: "To clarify, we're an online marketplace through which vendors sell their products for a great price. Items come directly from the vendor, so we never keep inventory in-house. Because of this, most vendors bulk ship their items through a carrier, so we're not able to offer expedited shipping or control the shipping time on our end." SO THEY GET YOUR MONEY IMMEDIATELY AND YOU GET YOUR PRODUCT WHENEVER???? STILL WAITING OVER A MONTH FOR MINE!!!!!!!!!!!

I am disabled and 73, purchased Mac mini used version 2014, said haif price it's Jan.2020, 3 year warranty and setup account get 10%off, total$412. Charge to my credit card. Then Fed ex doesn't ring my downstairs bell that rings my phone. Later find Drop tag on door, they don't ring my door upstairs in building or knock. Tell me to travel very far, to pickup. Though around corner is FedEx store. I try find number to call customer service from Mashable or Stack from their emails and tracking number. No customer service, I call FedEx make complaint. They say supervisor or manager will call.No call, next day they email delivery by 8pm I wrote Mashable each email came back non deliverable. I contact the Warranty company after telling FedEx to return to sender. Cancel order. Still waiting to hear from company, warranty company gave me a number, only recording. Horrible company, would never buy from them, probably will have to fight to get my refund from credit card company even though I cancelled and never accepted the package. Told the FedEx don't deliver it.

Use Amazon. Mashable sells junk and doesn’t stand behind the purchase

Do not buy from this company , they sell inferior products and will not take them back. I bought ear buds that they claim were a quality product. They are junk . I will never purchase from them again .

I placed an order on 12/6 with an expected delivery date of 12/14-12/21. Perfect for Christmas right? On 12/17 I received an email saying my order shipped with a new expected delivery of 12/18-12/26. On 12/23 I emailed customer service complaining because I bought a product as a Christmas gift and it still had not arrived. When I track the shipment with the tracking number provided, there is no information and it says USPS is still waiting for the package. It is now 1/2/2020 and I still do not have a package. I also cannot get an email back from customer service. I really wish I had read these reviews before I purchased! Now I have no item and I have lost the money that I spent. I am very unhappy with this service!