MashableReviews of mashable.com

This company should be forced to close down. Their service is non-existent and when you ask for a refund, they ignore you. If you purchase from this company, realize you are just giving your money to crooks

They are thieves. NEVER buy from them. They sold me a coffee maker that doesn't work and the support is the worst I've ever seen in my life. I contacted Behmor, the manufacturer of the coffee maker that I purchased through the Mashable Shop and got this from them; Hello Ahrue, Thank you for contacting us and we are sorry to hear you are having this issue. Unfortunately, this is an unauthorized sale from Mashable. We have been having issues with retailers selling used and damaged products and have asked Mashable to stop. The DADO app can’t be connected to used or refurbished units and DADO shut down all new enrollees. Only existing accounts can be accessed, no new ones can be created at this time. You will need to return the brewer to Mashable and tell them you need a full refund. We are sorry for the inconvenience, Lara After I sent them this email directly from Behmor, the sent me this; Hi there, Thanks for writing in, and apologies for the trouble you are experiencing. It would be helpful if you could provide more details around the issue you are running into. If you can send me a screenshot of what you're experiencing on your side that should help me as well. The more information I have, the faster I'll be able to figure this out. I look forward to working with you! Your support hero, Logan To me, it looks like he didn't even read my email. So I sent him a screenshot of the error message from my phone, then he sent me this; Since we didn't hear back from you, your ticket has been marked as resolved. If you still need help, simply reply to this email or click the link below - we’re here to help! Worst company ever!!!!

I ordered a 3-cup Alessi coffee maker and they sent me a 1-cup. No replies from customer support whatsoever. They suck! Do not order from Mashable.

The minute I registered with them I started receiving scam emails, every day! I still receive emails and have to block them every time. I purchased a Project Management bundle course and it redirected me to stackskills-com. another scam website with stolen content.

Terrible products and terrible cutsomer service. Avoid like Covid-19!

I cannot believe I didn't read the reviews. They supported Stackskills... a scam.

This merchant is a scammer that partners with their supplier! I purchased a Levimoon® // Moon through Mashable Shop and it will not levitate no matter what I do! I noticed the the base of the unit gets very hot to the touch almost to the point of singeing my fingers. Here is Mashable's response: I'm so sorry to hear your Levimoon may not be working as intended. I've reached out to the vendor of this product to resolve your issue, and to potentially send a replacement if they are unable to troubleshoot the issue. In the meantime, it would be helpful if you could send us a photo or video illustrating the defect with your item, which would help us expedite resolution. My Response: There's nothing to photograph! Did you read my note? How does someone photograph heat? How does someone photograph the lack of levitation? How does someone photograph a rocking base on a flat surface? Should I go on? Mashable's response: My apologies for the confusion. I was hoping to get any evidence whatsoever so we could send it to our vendor partner. Anyway, I went ahead and contacted our vendor partner and I believe they have already reached out to you and resolved the issue. Should you have any concerns, please do not hesitate to email us. My Response: You are mistaken, the vendor, Levimoon has NOT resolved the issue with the device. I am still waiting for a replacement that works. If I don't get the issue resolved regarding the defective Levimoon by January 06, 2020, I will have no other recourse but to contact my credit card company. Please expedite the replacement process by issuing a return shipping label with a RMA number. After several email exchanges, they tell me it's too late to return the defective product. It sounds to me that they delayed on purpose! WHAT A SCAM!

This company is a scam. I bought a massage gun and they shipped it through a bogus Chinese freighter. The item never arrived, when you check the tracking site it's been in some sort of limbo for 2 months. The company acknowledges I never received the item but doesn't want to take responsibility and refuses to give me a refund. They keep saying they are trying to contact the freighter and now have stopped responding to my emails. So I lost my money. I'm trying to get my credit card company to help. Do not purchase anything from this company