Thunderdrive U.
Avoid their offers at all costs
I bought a lifetime subscription for storage for thunderdrive through them and it's a complete scam
Mashable is a global, multi-platform media and entertainment company.
Mashable (mashable.com) has 118 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 102 reviews with 1 star · Clear filters
Thunderdrive U.
I bought a lifetime subscription for storage for thunderdrive through them and it's a complete scam
Mac K.
I saw an offer on 11/11 to buy a $100 gift card via Restaurant.com for only $11.11 cents. When I received a redemption code I read the fine print. The gift card could only be used at certain well known restaurants to discount meals. Morale of the story. Offers that look too good are in fact bogus. I complained for several days demanding they issue a full refund to my credit card company. In fact I called my credit card company that same day and told them what happened. They said try and work it out first and then call them back. Mashable does not offer customer service phone support. Another good indication they are a scam company. I will now call my credit card company back today and hope they will issue me a credit. Also I forgot to add this.Mashable says all offers are final! Update as of 11-18-Mashable finally relented and gave me a credit for the full amount and tax on my credit card.
Padpilot
I wish I had read TrustPilot before dealing with Mashable Shop. It is indeed a scam site. I bought a so called voucher for SpeechNow, it didn’t work. I can’t even get an email to send to their support at address. On NO ACCOUNT should you use this site.
Doug
Bought a supposedly "Apple MagSafe Charger" from Mashable, and it's a fake. I was able to confirm this as I am not able to verify the firmware update number on the charger. Very disappointed and won't buy from them again.
Colin H.
They stole my money. Purchased a Microsoft license, but the payment was "declined"- but I was still charged for it. So I have no order number or confirmation, and certainly no Microsoft license. Just money taken from my account. I'm seeing this has happened to other people too. This site is garbage.
SL
Bad reviews for a reason! They will sneak something into your cart that initially doesn’t cost anything so you may not even notice it, but then you’ll get charged for something later after for a “free” trial they signed you up for! If you risk doing business with them (which I recommend not doing), watch for the extras they’ve automatically signed you up for.
Ellie R.
New Update - Mashable claims that they have issued a full refund but it has NEVER appeared. Capital One said that they have never responded to the dispute. Now I have received a new email from Mashable that it will be only a PARTIAL refund and I must PAY to return their defective merchandise. I have already been credited for the FULL amount by Capital One. If Mashable refuses to respond, that becomes permanent. Avoid these lying scammers. Update - after filing a dispute with Capital One about this purchase, Mashable has repeatedly tried to strong arm to cancel the dispute. stating that I will never get my money back unless I do. They have not responded to Capital One's requests concerning the dispute. Mashable claims they will give a refund but refuse to be specific as to dollar and cents (they previously stated a smaller amount than charged). I ordered a smartwatch and the additional one year warranty. It arrived as a complete DUD. It will not charge, it will not power on. There is no customer service help enclosed with the watch or on the box. It does tell you to download the app also produced by the manufacturer. THAT'S WHERE THE NEGATIVE REVIEWS ARE. So many people with my exact problem - a DUD. Mashable's response? Follow the enclosed directions for return (THEY DON'T WORK) and I must pay return shipping. Returning shipping for a dud that won't turn on? This is a scam perpetuated by Mashable. I have filed a scam complaint with Capital One.
chris G.
They advertised a charger that was nothing like what was sent. The pictures are nothing like actual product delivered. Total scam.