DO NOT EVER purchase anything from this company- they are a SCAM. I purchased 2 Saberlight lighters from them for $30 each- both broke within 1 month & they refuse to refund me. They write fake articles on their products that are untrue- BEWARE- NEVER PURCHASE FROM THIS COMPANY
SJ
Stephen J.
Bought an Excel training from Mashable
Bought an Excel training from Mashable. Never got the link to the material, even after numerous emails. Looks like a scam to me. I reported them to my bank and got the money back.
BC
Bent C.
Beware
Beware. Mashable is trading off their brand (for what it's worth) and has draconian return policies for at least some products (all sales final, not highlighted during the checkout process). Given its popularity, I tried buying something from the store expecting a reasonable retail experience ala Amazon, Google store, etc. Not to be had. When my TRELAB headphones arrived, I saw they were not going to be meet my needs and tried to send them back, but was denied.
MB
mbristow
Since buying a language learning…
Since buying a language learning product from the Mashable Shop I haven't been able to use it due to two issues:
1) my laptop has Windows Vista which apparently can't support the product (this should have been stated in their product description & promotional material)
2) the app won't acknowledge the email address or the password I submitted when I registered for the service due to the platform issue, so I can't use the product on my mobile either. I'm entitled to instruction in six languages to be accessible by mobile app or laptop, but Mashable's poor marketing has caused me an annoying problem & maybe the loss of a few bucks.
JL
Joshua L.
Never purchase apps through Mashable!
I recently purchased an app through Mashable, thought I was getting a great deal on a language app. I paid $40. The app was beyond bad and mashable has no desire to stand behind what they sell to their customers. Rather than doing the right thing, I received an email from Anthony with the below canned message that is as stale as the app they sold me [with my comments in brackets]:
As it stands, we are contractually tied to a no refund policy [ridiculous] with our vendors, allowing us to offer amazing products [this was the crappiest app I've ever purchased] at a huge discount [its not that big...who are you kidding dude?]. Additionally, digital license codes and redemption assets are sent out immediately upon checkout, at which point the vendor is paid. I would love to accommodate your request [than accommodate and don't make excuses], but if we offered refunds, customers could make purchases, redeem the assets, ask for a refund, and walk away with free software [now you are way out of line by proposing this to me, you doosh bag].
FY
for your O.
Horrible email only customer non…
Horrible email only customer non service. I got an item shipped from Spain and had zero return options.