MarvelOptics offers the best selection of market-leading prescription eyeglasses & sunglasses at affordable prices for as low as $5.95! FREE Shipping!
MarvelOptics.com (marveloptics.com) has 83 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Francine I.
As others have noted, this company does not respond to any attempts at communication. After receiving an order confirmation (that was not mobile friendly) I heard nothing more. I received an automated response that my email had been delivered and that they would get back to me. No one ever did. I have contacted my bank to reverse charges after notifying them that I would do so if I did not hear from them within 48 hours.
Sammy N.
They take your money and never deliver the merchandise. No response to emails. Phone number on the website is never answered, messages left on the voicemail are never replied to. Business hours on their website are irrelevant as the phone is never answered
jodie E.
i ordered a 398.00 pair of glasses on 08/22/22. they charged my card and when i check the order status the glasses have been sent out to the lab ever since . no e-mail response and the one time my call was answered i got the excuse that my glasses were ready to ship but could only be shipped in the next batch. i dont even know what that means. this is the biggest scam. i feel i would have better results if i would give my account # to the e-mail prince and claim my fortune. i wish there was a less than one star option
Gary B.
Goggles fell apart at highway speed. Returns department said "only complete items can be returned". $60 screwing is what I got.
Zane D.
They sent my glasses with wrong prescription. They said they would review my reasons and see if I qualify for a return. Horrible, horrible customer service. They don't answer the phone and they will not respond to an email. Their website is sluggish when trying to go through the return process. Horrible company! Horrible company!
Mark K.
the worst customer service ever.. ive been waiting 6 weeks for my glasses..i call.... e-mail... chat assistant. but nothing. im contacting the better business bureau as wall as the states attorney general. its not about the money.. bad its the principle now. im thinking ill never get my glasses. good thing i can protest this with my bank.
Charles
This company is a complete scam!!! Do not order from them. They will take ypur money, and ypu will never hear from them. Marvel Optics is a scam.
Js G.
terrible company .glasses ordered a month ago still a no show .stay away from this company
